Mac Audio Device Missing

Support
8

Hey @Nicholas_Harsin,

Thanks for letting us know. We’re not seeing the Macbook on your account, if you could please run Roon on the Macbook and then use the directions found here and send over a set of logs to our File Uploader?

With that, let’s refresh RAAT server as well:

You can generate a new RAATServer instance on your device by following these instructions, but please be aware that this will reset your Roon Settings → Audio Tab to factory settings and I would advise making a backup of any custom DSP settings you have:

  • Create a Backup of your current Roon Database
  • Stop RoonServer from running in Nucleus’s WebUI
  • Navigate to your Roon’s Database Location
  • Find the folder that says “RAATServer”
  • Rename the “RAATServer” folder to “RAATServer_old”
  • Restart the RoonServer in the WebUI to generate a new RAATServer

Thanks!

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