Mac login required to access Roon Server (ref#US2TDW)

Support
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Is Roon Server running?

· Yes, Roon Server is turned on and running.

What do you see on your screen?

· "Waiting for your Roon Server"

What happens if you press the "Select a different Roon Server" button?

· I don't see Roon Server.

Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.

· No, the issue remains the same

Please select how you've connected your Roon Server to the internet

· Roon Server is connected by *Ethernet*

Have you checked your firewall settings to ensure that Roon is allowed through?

· Roon still won't connect even after checking this aspect

Have you verified that Roon Server is on the same subnet as your Remotes?

· My Remotes and Server are on the same subnet and I still can't connect

Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.

· I've reinstalled the Roon Remote but it did not help

What is the operating system of your Roon Server host machine?

· *MacOS*

Select any of the following components that are present in your local network setup

· None of the above

Describe the issue

I can only access my room server on my Mac computer when my Mac computer is logged in with my username. If I have to login every time I want to play Roon it’s kind of pointless from an accessibility standpoint

Describe your network setup

Tlink router connecting via ethernet cable to iMac computer. Roon server is on iMac computer iOS devices I use to remotely control connect via Wi-Fi

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Hi @mriley10,

Thanks for writing in and for sharing your report!

You are correct - if you are planning to use Roon Server on a Mac, that Mac will need to stay awake and connected to your network. If it falls into sleep mode, it will disconnect and you won’t be able to play music from it.

Here’s more info:

Let me know if you have any additional questions!

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It’s best to leave your Roon sever on, connected, and logged in 24/7. I have three Roon servers running 24/7 and a forth on my laptop I use when away from home.

1 Like
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Keep in mind this doesn’t mean you can’t put a screensaver/lock screen settings that requires a password with turn display off settings. This works just fine with Roon. Keep the Mac on and use those settings I described above then it won’t seem so pointless.

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