Mac Mini M4 recognized but not connecting as Roon server (ref#EVWP75)

Support
1

What is the operating system of your Roon Server host machine?

· MacOS

What kind of device are you using to perform the login?

· Mac

Where are you trying to login?

· I can't log into Roon

Have you been redirected to [https://account.roon.app](https://account.roon.app) (the Roon login page) in your browser?

· Yes

Please try clearing the browser cache and cookies for the [l](https://account.roon.app/)ogin page where you have been redirected

· No, the issue remains the same

Content / Popup Blockers

· No, the issue remains the same

Temporarily try to use a different browser

· No, the issue remains the same

Please try to restart your Roon Server by closing the Roon Server app in the taskbar (MacOS), task manager (Windows) or rebooting your Roon Server machine.

· No, the issue remains the same

Different device

· I cannot switch to a different device

Are you still facing the issue on the different device

· No, the issue remains the same

Record the timestamp

· España 7 de mayo 20:42

Describe the issue

Good afternoon, I was using Roon with a MacBook Air M2 without any problems. But I bought a Mac Mini M4 to use as a Roon server. I deleted all Roon data from the MacBook Air to prevent it from affecting the Mac Mini,

but the Mac Mini is recognized as the current server but won't connect to Roon... I've already uninstalled and reinstalled Roon many times from the Mac Mini, which I've also reset (even though it was new)... and so far, it recognizes the Mac Mini as the server, but it still won't connect.

Describe your network setup

Excuse me, but that doesn't make sense, since nothing has changed on my network and the MacBook Air was working perfectly.

2

Hello @Jose_Javier_Guerrero

Since you’re running macOS, the behavior you’re seeing is consistent with the newer, stricter Local Network permission controls in the recent macOS releases.

Please try the following steps:

  1. Open macOS System Settings → Privacy & Security → Local Network
  2. Make sure Roon and Roon Server are both enabled
  3. Even if they are already enabled, please toggle them off and back on
  4. Fully quit Roon Server from the macOS menu bar / task bar
  5. Reboot your Mac
  6. After reboot, launch Roon again and check if the devices is avaliable again.

Please let us know if the issue persists after these steps, and we’ll continue from there.

3

Good morning, I was finally able to connect it late yesterday… I don’t know what I did after fiddling with the equipment so much. But this morning I did what you suggested, and one of the two folders wasn’t activated, so I’ve activated it now. Thank you very much for your prompt response. Best regards.