I have tried repeatedly to install the latest Stable Roon version. I was running 1.3(?) previously and it worked fine. I am not an expert so excuse me if I forget something. The software loads and asks for acceptance of terms of service. When it gets to choosing to do a remote install or core install, I choose that one. The app immediately crashes and the following is in the log
10/29/18 6:24:21.967 PM com.apple.launchd.peruser.502[301]: ([0x0-0x37037].com.roon.Roon[444]) Exited with code: 5
I have tried changing ownership, deleted roon and /Library/Roon and even CCleaner removed, rebooted and reinstalled. All get the same results. My Mac Mini specs:
OS 10.8.5
2.3Ghz I5
8GB memory
mid 2011 build
running the mini headless.
Thankfully I did a backup on the old version before doing the update.
This could be the cause - there were similar reports for old OS X versions (10.8.x) which with the latest two Roon updates (Mojave readiness) are no longer (fully) supported or so it seems. 10.12+ is recommended now.
thank you for your help. I guess the simple question to ask is whether I can still get the 1.3 version from Roon so I can revert back to a known working version. I can then plan on doing a computer refresh.
We are currently working on a solution to this issue that you are experiencing and, while I can’t give any specific timeframes, we hope to have this available for you soon. I’ll be sure to update you here as soon as more information is available.
We released Build 360 of Roon which includes a fix for OS X 10.8 compatibility. Please download the update and let us know if you have any issues. You can read more about the update here: