Mac not connecting post-update (ref#ICEIE3)

[Joe_Buccino]

Is Roon Server running?

· Yes, Roon Server is turned on and running.

What do you see on your screen?

· I see something else

When you try to connect, what screen do you see?

· I see something else

Please try to restart your Roon Server by closing the Roon app in the taskbar or rebooting your Roon Server machine.

· No, the issue remains the same

Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.

· No, the issue remains the same

Please select how you've connected your Roon Server to the internet

· Roon Server is connected by *Ethernet*

Have you checked your firewall settings to ensure that Roon is allowed through?

· Roon still won't connect even after checking this aspect

Have you verified that Roon Server is on the same subnet as your Remotes?

· My Remotes and Server are on the same subnet and I still can't connect

Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.

· I've reinstalled the Roon Remote but it did not help

What is the operating system of your Roon Server host machine?

· *MacOS*

Select any of the following components that are present in your local network setup

· None of the above

Describe the issue

Mac doesn't connect after latest update

Describe your network setup

Wired EN connections, iPhone and iPad connect OK

[connor]

Hi @Joe_Buccino,

Diagnostics indicate you’re running a MacOS Sequoia RoonServer instance.

If you haven’t already, toggle on local network permissions for due diligence. Navigate to MacOS System Settings → Privacy & Security → Local Network and give access to RoonServer.

Please perform this same settings adjustment on any MacOS controllers using Sequoia. Let us know if this helps.

[Joe_Buccino]

I tried that on both the server and the client with no luck. Restarting the Roon server also did not work. What finally worked was rebooting the computer that the Roon server runs on. I must say that these latest Roon updates are causing more problems and frustration than they solve. For the last two updates I end up spending hours getting the system working again.