Roon is not able to access the storage with external device (via thunderbolt hard disk) after the Mac OS updated to Catalina.
Is there any setting we can to fix this under Catalina?
As @Blackjack noted, there is an active ticket with the dev team regarding Catalina and external storage, but for the general iTunes + Roon setup information, this can be located in our iTunes Documentation.
I’ve been reading somewhere that you still can manually export the library to xml file from within the Music app. You may have to reexport every time something changes.
I believe the old export to XML feature in iTunes has changed (or is no longer available) in the new Music app. Third-party programs can no longer access it.
i have read today, that there is a stop to the access of the new “music” app .
what was possible before is not possible after the update to Catalina .
so apple suggests for anyone who depends on that to wait till third parties are able to change their sw accordingly
there will be a way to automatically export playlists etc etc, but the will take time
I have requested that our technical team take a closer look at this behavior in the lab and attempt to reproduce your findings. I will be sure to update this thread once I have more information to share.
Since we released build 475 which addresses a few Catalina storage issues, you shouldn’t have to perform this workaround anymore. If you still need to rename your music library to be imported properly into Roon, can you please let me know?
Hi @noris, I think there are two separate problems here.
Firstly, I think that the Apple Music app stores its library and playlists in Music Library.musiclibrary and that Roon does not scan this file. Roon was displaying some old playlists no longer present in Music and not showing newer playlists. I exported the Music library to iTunes Music Library.xml to work around this problem.
Secondly, Roon is missing some tracks from playlists. For example:
versus:
Via Excel exports and Vlookup on the file path I find six (why not five?) tracks in the Music playlist missing from Roon:
These tracks all exist in Roon but five are missing from the playlist: Fanm actually is in the playlist even though Vlookup fails to match the path (hence six paths rather than five).
My hypothesis is that it’s a character encoding problem: these paths all have non-standard characters.
In support of which, these two filters on e-acute on the same column in the Roon export path lists are clearly not the same character:
I spoke to the QA team and they believe this could be due to the accented characters, as you suspected.
We filed a ticket for the dev team to look further into this issue, but unfortunately I cannot provide a timeline of when this will reach the queue, it may be a while.
If you rename all the characters in the file names and .XML does that help get them imported into Roon?