Mac Scheduled Sleep Issues

#1

Core Machine (Operating system/System info/Roon build number)

Mac Mini / High Sierra 10.13.6 / 2.6GHz Intel Core i5 / Roon 1.6, Build 416

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Apple Airport Extreme, dual band 6th gen, Last model

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Network Streamer Allo DigiOne, SPDIF to Bifrost DAC

Description Of Issue

Hi All.
I’ve been struggling to get the MacMini to sleep as scheduled, this started since I updated to High Sierra last year. To experiment I’ve been shutting off the ROON Core every night for a week and the Mac sleeps and wakes as scheduled without any problems. As soon as I have the Core running again it doesn’t sleep. When I wake the Mac it resumes the sleep countdown at the 9 minute mark.

As suggested I made sure no music is playing and I even shut down all the Roon remotes on other computers.

Thanks in advance for your help.
Jay

(John) #2

Hello @Jason,

The next time this behavior occurs, please perform the following steps to help us investigate this issue:

  1. Open the macOS Terminal.app application and run the command pmset -g assertions. You can find Terminal.app in the Applications/Utilities folder on your Mac.
  2. Copy the output of the pmset -g assertions command and paste it in a new post in this thread.
  3. Send us a copy of your Roon logs. You can find instructions on how to do this here here. You can use a file hosting service like Firefox Send to deliver the .zip file to us. Simply copy the link generated by Firefox Send and include it in your post body.

-John

#3

Hi John,
Output of pmset -g assertions enclosed below.

2019-06-15 07:44:30 -0400
Assertion status system-wide:
BackgroundTask 0
ApplePushServiceTask 0
UserIsActive 1
PreventUserIdleDisplaySleep 1
PreventSystemSleep 0
ExternalMedia 1
InternalPreventDisplaySleep 1
PreventUserIdleSystemSleep 1
NetworkClientActive 0
Listed by owning process:
pid 111(hidd): [0x0012f771000986ed] 00:00:00 UserIsActive named: “com.apple.iohideventsystem.queue.tickle.4294983230.3”
Timeout will fire in 1200 secs Action=TimeoutActionRelease
pid 121(coreaudiod): [0x0012f8b20001872d] 00:03:05 PreventUserIdleSystemSleep named: “com.apple.audio.AppleHDAEngineOutputDP:3,0,1,1:0:{6D1E-5AB8-00015341}.context.preventuseridlesleep”
Created for PID: 49384.
pid 121(coreaudiod): [0x0012f8b20005872e] 00:03:05 PreventUserIdleDisplaySleep named: “com.apple.audio.AppleHDAEngineOutputDP:3,0,1,1:0:{6D1E-5AB8-00015341}.context.preventuseridledisplaysleep”
Created for PID: 49384.
pid 88149(Roon): [0x001278290001a689] 09:11:32 NoIdleSleepAssertion named: “Music is playing”
pid 88149(Roon): [0x0010efaf00018d62] 37:06:08 NoIdleSleepAssertion named: “Music is playing”
pid 88149(Roon): [0x000fdbdc0001a37a] 56:43:01 NoIdleSleepAssertion named: “Music is playing”
pid 88149(Roon): [0x000fdba20001a378] 56:43:59 NoIdleSleepAssertion named: “Music is playing”
pid 88149(Roon): [0x000fdb870001a375] 56:44:26 NoIdleSleepAssertion named: “Music is playing”
pid 88149(Roon): [0x000d1ce600019b5c] 132:55:44 NoIdleSleepAssertion named: “Music is playing”
pid 88149(Roon): [0x000d1a2f00019b35] 133:07:19 NoIdleSleepAssertion named: “Music is playing”
pid 88149(Roon): [0x000d0e3500019a6b] 133:58:24 NoIdleSleepAssertion named: “Music is playing”
pid 88149(Roon): [0x000cf5d100019897] 135:42:29 NoIdleSleepAssertion named: “Music is playing”
pid 88149(Roon): [0x000ce1cc0001975c] 137:07:54 NoIdleSleepAssertion named: “Music is playing”
pid 88149(Roon): [0x000bc5160001850f] 157:22:42 NoIdleSleepAssertion named: “Music is playing”
pid 88149(Roon): [0x000bc50d0001850e] 157:22:51 NoIdleSleepAssertion named: “Music is playing”
pid 88149(Roon): [0x000bc15f000184e0] 157:38:33 NoIdleSleepAssertion named: “Music is playing”
pid 88149(Roon): [0x000bbf2a0001849b] 157:47:58 NoIdleSleepAssertion named: “Music is playing”
pid 88149(Roon): [0x000bb661000183c4] 158:25:27 NoIdleSleepAssertion named: “Music is playing”
pid 88149(Roon): [0x000bb657000183c2] 158:25:37 NoIdleSleepAssertion named: “Music is playing”
pid 88149(Roon): [0x000bb542000183a0] 158:30:14 NoIdleSleepAssertion named: “Music is playing”
pid 88149(Roon): [0x000bafdc00018341] 158:53:16 NoIdleSleepAssertion named: “Music is playing”
pid 88149(Roon): [0x000b70eb0001a6d2] 163:21:49 NoIdleSleepAssertion named: “Music is playing”
pid 88149(Roon): [0x000b40580001a355] 166:49:05 NoIdleSleepAssertion named: “Music is playing”
pid 88149(Roon): [0x000b1b050001a041] 177:07:50 NoIdleSleepAssertion named: “Music is playing”
pid 88149(Roon): [0x000ae24100019c62] 181:10:02 NoIdleSleepAssertion named: “Music is playing”
pid 88149(Roon): [0x000acaaa00019945] 201:16:10 NoIdleSleepAssertion named: “Music is playing”
pid 88149(Roon): [0x000abed200019851] 202:06:42 NoIdleSleepAssertion named: “Music is playing”
pid 88149(Roon): [0x000ab8d4000197b1] 202:32:16 NoIdleSleepAssertion named: “Music is playing”
pid 88149(Roon): [0x000ab7570001978d] 202:38:38 NoIdleSleepAssertion named: “Music is playing”
pid 88149(Roon): [0x000aab2300019678] 203:30:41 NoIdleSleepAssertion named: “Music is playing”
pid 88149(Roon): [0x000a995900019526] 204:46:35 NoIdleSleepAssertion named: “Music is playing”
pid 88149(Roon): [0x000a0a7500018a92] 224:45:38 NoIdleSleepAssertion named: “Music is playing”
pid 71(powerd): [0x0000000c00088000] 512:40:21 ExternalMedia named: “com.apple.powermanagement.externalmediamounted”
pid 71(powerd): [0x0012f8e00010a488] 00:02:20 InternalPreventDisplaySleep named: “com.apple.powermanagement.delayDisplayOff”
Timeout will fire in 160 secs Action=TimeoutActionTurnOff
Kernel Assertions: 0xc=USB,BT-HID
id=502 level=255 0x4=USB mod=1969-12-31, 7:00 PM description=com.apple.usb.externaldevice.14800000 owner=USB3.0 Hub
id=504 level=255 0x4=USB mod=1969-12-31, 7:00 PM description=com.apple.usb.externaldevice.14100000 owner=USB2.0 Hub
id=506 level=255 0x4=USB mod=1969-12-31, 7:00 PM description=com.apple.usb.externaldevice.14200000 owner=USB2.0 & 1394 & eSATA combo Drive
id=509 level=255 0x4=USB mod=1969-12-31, 7:00 PM description=com.apple.usb.externaldevice.14140000 owner=USB2.0 Hub
id=511 level=255 0x4=USB mod=1969-12-31, 7:00 PM description=com.apple.usb.externaldevice.14130000 owner=Storage
id=513 level=255 0x4=USB mod=1969-12-31, 7:00 PM description=com.apple.usb.externaldevice.14600000 owner=USB2.0 & 1394 & eSATA combo Drive
id=618 level=255 0x8=BT-HID mod=1969-12-31, 7:00 PM description=com.apple.driver.IOBluetoothHIDDriver owner=BNBTrackpadDevice
id=720 level=255 0x8=BT-HID mod=1969-12-31, 7:00 PM description=com.apple.driver.IOBluetoothHIDDriver owner=AppleBluetoothHIDKeyboard
id=769 level=255 0x4=USB mod=1969-12-31, 7:00 PM description=com.apple.usb.externaldevice.14144000 owner=USB Flash Drive
id=804 level=255 0x4=USB mod=1969-12-31, 7:00 PM description=com.apple.usb.externaldevice.14110000 owner=My Book
Idle sleep preventers: IODisplayWrangler

#4

Hi John,
Logs have been posted here:

Thanks for your help.
Jay

PS> Edit. Resent logs with renamed file. Thanks.

(John) #6

Hello @Jason,

When I go to the Firefox send link I am seeing that the link is expired. Please reupload the logs on a new Firefox Send link. Thanks!

-John

#7

Hi John,
Reupload as requested. Thanks.

(John) #8

Hello @Jason,

I have passed this info along to the QA team, we will be sure to reach out to you once they have completed their investigation.

-John