MacBook Air Roon local playback issues

Support
1

This Mac:
Roon v. 1.2 Build 157 Stable (64 bit)
OSX 10.11.6
MacBook Air (13-inch, mid 2012)
Music is TIDAL only (no local source set up)
Overview says “2040 tracks”

RoonServer
Roon v. 1.2 (build 157) stable (64 bit)
Running on Ubuntu 16.04 LTS (GNU/Linux 4.4.0-36-generic x86_64)

When I play back albums on my Mac in Roon:

I get intermittent pauses
After a few tracks the playback stops with transient popup message TIDAL: A networking or connectivity problem is interfering with TIDAL playback.

Sometimes it completely halts here - sometimes it will resume but it will jump down several tracks within the album.

This happens when I playback to Bluetooth speaker (Moto Stream device)

This also happens with I plug in my FiiO DAC (E17) and playback to the dac.

2

Have you tried playing Tidal without Roon.

3

I have tried TIDAL without roon on the Mac and a bunch of devices and it works.

My other devices connected to roon playback TIDAL content smoothly but the Mac doesn’t.

4

are you using wired or wifi and if wifi what type a/b/g/n/ac?

5

WiFi - N (because that’s the max capability of all my devices)

6

I think I’m ok to close this thread - seems to be mostly resolved.

Note: it got worse (dropped connections spread to iPad, phone, Squeezebox etc) which made me think it was server or network problem rather than something on this Mac.

I tried two things:

1.Checked memory usage - plenty of memory available to RoonServer.
Ran all the available updates on Ubuntu (RoonServer host OS) reluctantly because it had been working. Rebooted a few times.

  1. Rebooted every piece of network equipment (router, switches, modem, AP).

Roon control is no longer disconnecting, playback is stable on the devices around the house again.

Unfortunately I don’t know which it was (RoonServer or network) - but I suspect it was the network gear because nothing looked terrible on the server.

Thanks for the feedback I got - be well!
Z