MacOS 13.4.1 Roon Remote (iOS) can't connect

Roon Core Machine

Networking Gear & Setup Details

Connected Audio Devices

USING Apple iPhone 13 Pro Plus

Number of Tracks in Library

Just streaming services

Description of Issue

Updated (required update) to MAC Ventura 13.4.1 to add security updates and find that Roon Remote can no longer connect from my iPad or iPhone devices. The local Roon app on the iMac can still connect. Seems like a networking issue, however, checked that the firewall was off and apps assigned properly. No changes other than the MacOS update (13.4.1) made.

Found the issue but support should be aware. Prior to the update I could have my iPhone on a faster WiFi6 band. I can no longer do that. The wifi that the Core uses must now be the same.

@Reese_Gautschi, I have a triband router and can use all my bands (2.4 GHz, and two 5 GHz bands) interchangeably. What router do you use, and how is your network configured?

MacOS update is the thing that changed.

Same issue. After updating to 13.4.1 Roon Core is no longer accessible from iPad or iPhone. Using latest version of Roon Core with both Tidal and a local library.

TPLINK AXE300, set to different WIFI IDs for each band (not combining due to issues with Homekit HomePods and Video devices which require 2.4GHz band.

If a set the iPhone to the same band (name) as the NAD M33 and CORE (both on 5GHz 802.11 ac) the phone can access the core. If I set the phone to a different band (name) the CORE cannot be accessed and the NAD M33 cannot be accessed.

This is repeatable and the only change made was the MAC OS 13.4.1 update on the CORE (using an iMac 27 2019 with 32GB as the core).

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When bands are separated with different SSIDs, it is completely to be expected that they can’t cross-connect. They form essentially separate networks - at least on most routers. If you check the IP addresses of the devices that are connected to the different bands, you will probably find that they come from different IP subnets.

I know you are saying that this worked before the macOS update and this was the only change, but I doubt that it was. The networking stuff is done by the router and the Mac is just one client on the network and typically has no control over this whatsoever

To your point which makes sense, I imagine setting an IP address for each device to the router would be the workaround. Or is there another way?

It will depend on the router if it somehow can use the same IP subnet for different wifi bands/SSIDs, but I doubt it

Only slightly confused. It worked before. IP address of each device was auto assigned by the router. Sheer chance set them to the same subnet? As before was running separate SSIDs and could access the CORE with remote. Now it doesn’t work so the router re-assigned the devices to different subnets. My ask is can I manually assign an IP address to each device (no matter which SSID they use) and get access because they would be forced onto the same subnet by assigning the IP vs auto assign. Am I on track or wrong?

I don’t know as I have no experience with your router. The router manual should say, or maybe someone here knows this router

I’ll research. Thank you for the assist and direction.

same issue, can’t connect from any iOS devices, mac included.

@Michael_P_Scelfo, I recommend creating a new support thread as this one has been categorized as Solved.

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