MacOS app loads 'Choose your Roon Core' screen on boot and I'm stuck

Hi…hoping someone can help as I can no longer access Roon.

If I select ‘use this Mac’ and then login it tells me I’m already signed in.

Thanks.

Pete

Hi Pete,

By selecting “Use This Mac”, it sound like you’re trying to create a new Core on your Mac. Is the Mac your usual Core or do you use it as Remote?

Support should be along to help. In order for Roon’s @support team to better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so they can have a clear understanding of how your devices are communicating.

Hi @Peter_Woollven,

If you try to un-authroize and re-authorize the Core, does that resolve the issue?

Many thanks both - un-authorising did the trick, didn’t want to try that without advice in case it meant I lose anything.

Cheers!

1 Like

Hi @Peter_Woollven,

No worries, happy to hear you’re up and running again! If you ever need further help with Roon, just let us know!

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