Hi @mavmcl,
There are no updates from QA at this time, but they are aware and working on this issue. Once we have further news to report, we will be sure to do so here, thanks!
1 Like
Hi @noris I just noticed something new. Since version 571 I just stopped attempting to use Roon interface in full screen, now using it as a window in my main desktop, so I had a lot of windows open so reduced the Roon window size from lets say 2/3rds of the screen to the smaller size Roon allowed me, I did noticed the GPU usage went down from around 30% to 6-10%, hope that can help QA.
Thanks.
2 Likes
Hello @Dylan @noris its been exactly a month after your official communication acknowledging these bad GPU and CPU issues Roon has for many Mac users, I would like you to deliver an update, it is highly disappointing having to wait for so long to get a resolution or event an update, how many more months are we going to have to wait? 106 days since I opened this support case.
This is not a minor issue, this is as Ugly as the google cloud issue was for end users, many of us would double think before engaging with Roon if knowing about this major flaws.
The issue is not going away⌠every day many times a day, I have reached the point where I canât use other desktop spaces as Roon will just blow up using the 100% of GPU.
Please an update.
Thanks.
2 Likes
Hi @mavmcl,
Weâve made some progress here in our QA teamâs investigation and we are continuing to move this issue forward internally. This issue is complex and requires a lot of testing across different types of hardware, so while this issue remains a high priority for us it will take some time to fully diagnose, resolve, and test before we can release.
We are checking in on this issue with our QA and development teams regarding this issue regularly and we are happy with the progress that weâve seen. I know this issue has been going on longer than we would have liked, but rest assured that this is a high priority that our team continues to make progress on. Weâll be sure to keep you up to date when we have more information about this.
Thanks,
Dylan
1 Like
Hi @Dylan appreciate the update, please if there is a beta I would be more than happy to deploy it if there is a potential improvement, this issue impact my daily tasks as due the corona outbreak I switched to fully WFH few months ago, that iMac is my work computer by now, thatâs why the extra noise from my side.
Thanks.
The following seems to work, as a temporary work aroundâŚ
No luck with that, that may help user with high CPU usage issues (not meâŚ), this is about the GPU, just gave it a repro, look:
Looking forward to @support news hopefully 
Hi @Dylan @noris havenât heard anything from you in about half month, do you have an update?
Thanks.
@Dylan @noris anything guys? its been too long and since the issue was acknowledged there has been 0 updates, any hope of fix in the next release?
Hi @mavmcl,
Our QA team is testing a potential fix from our development team. Itâs a bit too early in the testing to know if this will resolve things for good or when a change will become available, but we continue to make progress here. I appreciate you reaching out!
1 Like
Hi @Dylan @noris another 12 days have past since your last reply, how is this going? any update or communication from the devs?
I am expecting this fix/update more than the covid vaccine! when is it going to be available?
Thanks.
Hi @Dylan @noris, guys another 19 days since your last response, among many companies the QA process to test a change or release takes 4-6 weeks I wonât start counting how many weeks have past but it is taking very long.
Is there an update?
Thanks.
Sorry for the delayed response, @mavmcl. After your last post I was waiting on an update from the team and we finally had a chance to discuss this morning.
I do have some good news, though, which is that we have changes coming that are in the final stages of testing. So far testing has seemed promising in some of the test cases weâve seen and so we are interested to see how things perform for you after the update.
I canât give any specific date just yet as there are a number of other changes coming in this release as well which are all being tested. We hope to be able to release soon, though, as long as nothing comes up in testing to cause more time to be needed.
Weâll be sure to reach out soon about this. Thanks!
2 Likes
that is great to hear @Dylan, many thanks!!! will be cmd+r the releases forum page every minute during the upcoming days LOL.
Thanks!!
1 Like
" * Experimental changes to potentially address high CPU / GPU usage on certain MacOS devices" !!!
@noris @Dylan thanks for helping guys, I will test and reply back.
Thanks!
2 Likes
I discovered a useful feature for the Roon community forum where it is possible to trigger email notification for a new topic generated in a particular category.
If you navigate to the Software Release Notes topic (or any other topic), there is an option in the right side menu to enable email notification for any new topic opened.
Then youâll get an email whenever a new version of Roon is released containing the contents of the Release Notes post for that version.
yeah I had it, still was desperate enough to continue cmd+r lol