Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.
· No, the issue remains the same
Please select how you've connected your Roon Server to the internet
· Roon Server is connected by *Ethernet*
Have you checked your firewall settings to ensure that Roon is allowed through?
· Roon still won't connect even after checking this aspect
Have you verified that Roon Server is on the same subnet as your Remotes?
· My Remotes and Server are on the same subnet and I still can't connect
Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.
· I've reinstalled the Roon Remote but it did not help
What is the operating system of your Roon Server host machine?
· *MacOS*
Select any of the following components that are present in your local network setup
· None of the above
Describe the issue
My Roon Remote iOS and iPadOS apps can access my macOS Roon Server, as can Roon ARC, but just recently my macOS Roon app cannot. It's on the same network, same subnet, with no recent change in configuration that I can think of that would have affected this change.
Describe your network setup
Nothing has changed since this has worked for years, but I'm using a Verizon Fios Quantum Gateway modem. MacBook Pro is wifi connected, Mac Mini w/Roon Server is connected via ethernet through a D-Link DGS-2208 switch to the modem/router.
Since you’re running macOS, the behavior you’re seeing is consistent with the newer, stricter Local Network permission controls in the recent macOS releases.
Please try the following steps:
Open macOS System Settings → Privacy & Security → Local Network
Make sure Roon and Roon Server are both enabled
Even if they are already enabled, please toggle them off and back on
Fully quit Roon Server from the macOS menu bar / task bar
Reboot your Mac
After reboot, launch Roon again and check if the devices is avaliable again.
Once these permissions are refreshed and the system restarted, your audio devices should reappear.
Please let us know if the issue persists after these steps, and we’ll continue from there.
Diagnostics show two Roon Server instances (one hosted on a MacBook Pro running Tahoe, another on a Mac Mini running Sequoia). Both of these appear to have indexed the same library, since they display the same track count.
Which is your desired Roon Server machine, just to clarify (we assume the Mini)?
First, double-check with one of your working remotes that your database has a Backup.
Then, on the MacBook you want to use only as a remote, navigate to the /Library folder hosting the database itself and delete the folder named Roon Server. Also delete the Roon folder and repeat the install.
Share a screenshot of what you see here once you reinstall and open Roon, before answering any prompts about which server you want to use.
You’ll need to retoggle local network permissions after reinstalling on any machines running Tahoe, using the steps in @vadim’s post above.
Thanks for the follow-up suggestions. I deleted everything on the MacBook once again - you were correct, the Mini is the server - and this time upon reinstall it all worked. I’m wondering if somehow the first time I didn’t uninstall everything properly, but I thought I was pretty thorough getting everything out of the Library directories.
One caveat - after my first attempt, everything was still sitting in the trash. I’ve sometimes seen stuff in the trash still get accessed, so this time I was sure to empty the trash. Perhaps that made the difference??
I’m not sure how I got in this state to begin with, when I use Roon frequently on the MacBook and then all of a sudden it stopped working. But I’m not going to sweat that too much more.
