Roon Core Machine
Dell XPS laptop
Windows 11
Networking Gear & Setup Details
AT&T BGW210 Router
Wifi, ethernet available if I choose.
No VPN
Connected Audio Devices
Sonnet Hermes Roon-ready streamer connected to Sonnet Morpheus DAC via I2S ethernet cable.
Number of Tracks in Library
Description of Issue
Things seem to have gone from bad to worse.
I got a Samsung Galaxy Tab A8 hoping to run Roon on it instead of the Dell XPS laptop I’m using now, as it would be a lot more convenient. I had hoped to move my Roon Core to the Samsung but that turned out to be, as far as I can tell, impossible. The only software available (that I can find, anyway) is Roon Remote which depends on a different computer to run the core. So then I figured, OK, I can switch to my desktop computer which is on pretty much all the time to run Roon Core and use the Samsung tablet as a remote for actually listening to music through Qobuz, which is my streaming service of choice. (My streamer requires that this be done through the Roon platform, otherwise I’d connect to Qobuz directly).
I followed the steps given in Roon’s support database, but here is where things went horribly wrong:
Did the backup as described, then tried to migrate the data to the desktop as instructed (via a USB memory device), signed in as requested, but got a “problem loading library” error message and could not get any further. Went back to the laptop to try to repeat the process in case I missed something along the way, but now it thinks the desktop is my Roon Core and I can’t sign into Roon on the laptop either. So I’m locked out of both computers.
BTW, the USB memory stick seems to have emptied the data in the Roon backup folder when it dumped it to my desktop, so I can’t even restore a backup on either machine now. OK, probably my fault for not backing up the backup.
So yeah, I need some help here! Will I ever be able to get back in without buying another subscription? I sure hope so…
Thanks for any assistance any of you can provide.