Metadata (cover art to album association) messed up, what to do?

[sm31]

All of the sudden, Roon is totally confused about what image to associate with which music.

One example, but this is across the whole library.

[joel]

Moving to @support as this isn’t a metadata issue.

[eric (Eric Stewart)]

Hi @sm31 ----- Thank you for the report and my apologies for the troubles here. May I kindly ask you for the following information:

1. A brief but accurate description of your current setup as seen here.

2. Has this always been an issue or have you only noticed this behavior recently? If it is indeed the latter, can you think of any changes that may have been made to your setup recently?

-Eric

[sm31]

I have RoonServer running on a CentOS Linux-based DIY NAS.

I’ve been running this for more than a year, and never seen this problem.

I cannot think of any changes that might have caused this.

[mike (Mike Fass)]

Does this occur on multiple remotes, or just the one?

Assuming it’s just one, can you try uninstalling on your Android device and letting us know if the issue recurs after you reinstall?

[sm31]

Does this occur on multiple remotes, or just the one?[/quote]

I normally just use the one, but I double-checked, and the problem is across other remotes, on other platforms (windows).

Therefore …

[quote]Assuming it’s just one, can you try uninstalling on your Android device and letting us know if the issue recurs after you reinstall?

… this of course didn’t work.

[eric (Eric Stewart)]

Hi @sm31 ----- Thank you for the feedback and my apologies for the slow response here. I would like to gather some more information from you as well as logs so my developers can have a closer look into this issue for you. I will be contacting you momentarily via PM with instructions.

-Eric