"Metadata Improver: Halted. Roon needs a software update." on Qnap NAS

[Laszlo_Cser]

Core Machine (Operating system/System info/Roon build number)

QNAP TS-1277 with QTS 4.4.2.1320 Roon Version 1.7 (build 555) stable)

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

PFSense router, WiFi … as access point. Client machine for Roon user interface: Inspiron Dell Inspiron N5110 with Win10.

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

HQPlayer running on the same N5110 Dell Inspiron see above

Description Of Issue

Every time I start Roon, I see a circulating waiting icon top right. When clicking this icon, I get the following dialog:
“Adding Music To Library: Of 255 tracks, 255 added, 0 identified” - this process does not progress over many days.
“Metadata Improver: Halted. Roon needs a software update.
A software update is required before your music can be matched up with great cover art, lyrics, artist photos and more.”
I did not use this core in the last 12 months and I switched back to it recently. Previously this setup was used for more than 24 months without any problems.

The library is stored on this Qnap NAS. I also use the Tidal service.

[Still-One]

I have no idea if what seemed to clear my issue “Adding Music To Library: Of X tracks, X tracks added, 0 identified” will work for you but this is what might have done it for me. I was told to go into my Netgear Orbi WAN set-up and try increasing the size of MTU to around 1470.

I

[nuwriy]

Hello @Laszlo_Cser, rebooting has removed the metadata message for many other users. Could you reboot for me and let me know if the message goes away? Thanks!

[Laszlo_Cser]

Hello,
thank you for the hint. Rebooting the core solved the issue.

[nuwriy]

Hey @Laszlo_Cser, that’s great news! Please let me know if the message returns.