Metadata Improver: Halted Roon needs a software update

[Justin_Kurtz]

Core Machine (Operating system/System info/Roon build number)

Mac MIni Mid 2011, Mac OS High Sierra 10.13.6 16GB RAM, - Roon 1.7 build 610

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Apple Time Capsule, Core on ethernet, some devices on wifi, some on ethernet, same behavior on all

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Apple airplay - airport express X2

Description Of Issue

Recently I got this message when adding tracks to my library. Tried rebuilding, tried removing folders, same behavior. Tried rebooting. same behavior.

[BrianW (Brian)]

While waiting for the experts, one other thing you might try is to logout of Roon and log back in again.

[Justin_Kurtz]

Just downloaded and re-installed Roon. Now library analysis looks normal .No error message. Will report back if successful.

[nuwriy]

Hello @Justin_Kurtz, and thanks for the report! While most users have been resolved by a reboot of their core, our team is still gathering information about users experiencing this issue. Could you please let me know if you have a VOIP installed, if this is your only core, and who your ISP is? Thanks!

[Justin_Kurtz]

Update - it did work after re-downloading and re-installing. It took a while to reubuild my database. My ISP is Comcast Xfinity in the U.S. No VOIP installed. Yes, this is my only core.

[nuwriy]

Hey @Justin_Kurtz, that’s awesome news! Please let me know if you see the error again.