Hello- I’m having the same issue on my QNAP TVS-882 (QTS 5). Did you ever resolve this issue? No vpn setup here. I think this started after the last upgrade to the Core 2021-10-03.
First thing to try is rebooting the machine that the Roon Core is running on, that can often help.
Metadata improver halted
Suggests that a Roon is unable to connect Roon cloud services, so this might also be related to a firewall or networking issue.
So again it’s worth rebooting any network equipment, including the router, and also try temporarily switching off any firewalls.
If that does not help then I’ll hand over to Roon’s @support team.
We’re so sorry we didn’t get a chance to reply until two weeks later…
I wonder, have things improved on your end since the newer Roon builds for QNAP? Can we still help?
After rebooting everything after neighborhood power outage, everything seems to be working correctly. Thanks for checking!
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