“Metadata improver: paused”

Core Machine (Operating system/System info/Roon build number)

Ubuntu Linux 20.04
36-core Intel i9 128GB RAM workstation
Roon 1.8 build number 783 stable

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Wired 1Gbps network from server to ubiquity dream machine WiFi router, 802.1ac WiFi from ubiquiti dream machine to iPad Air 3
WAN connection of the workstation on which the server runs makes permanent use of ProtonVPN

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Bose loudspeakers connected to the audio out of the workstation.

Description Of Issue

“Metadata improver: paused” See picture. Indexing goes smoothly, no other issues I could spot. I’m in my 5th day of the trial period and the metadata improver never worked so far. Maybe VPN related?

Update: I turned off the VPN and now it seems to work. Does RoonLabs blacklists IP addresses known as being exit points of commercial VPN providers?

No they do not blacklist IP addresses to my knowledge. More likely the VPN slows down your internet to a point where this error shows up. I’ve seen Roonlabs suggest to change DNS providers (to e.g. but that would partially defeat the purpose of the VPN.

Come to think of it, instead of slower internet speeds and based on the dns recommendation’s of Roonlabs, it might also be a stale dns cache entry (ie. the VPN provider contains a no longer valid ip address associated with an address at which Roon checks for metadata).

PS: just speculation on my part

Thanks for the reply! It might have to do with NextDNS then… Nevertheless, I was thinking to configure Roon to use Wireguard to overcome network segmentation issues (I use different zones for home/work) and I found your excellent post about WG! :slight_smile:

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