- QNAP TVS-672N w/ 4-Core Intel i3 and 16 GB
- Roon is on SSD drive
My NAS is connected via ethernet to a Netgate 6100 which routes to the rest of my audio devices (iMac, iPhone, Oppo UDP-205).
- Ethernet to Oppo UDP-205 and iMac
- Wireless to everything else
For about a week and a half now the metadata isn’t being loaded when adding albums from Tidal. The album info and album cover are all present when I’m listening to something on Roon from Tidal; however, once I add that album, the album cover disappears.
I’ve restarted my NAS a few times now, which hasn’t helped.
On the Roon app on my iPhone I’ve reset the cache and, “cleaned up the library,” which hasn’t helped either. In searching the Community info, someone has mentioned deleting and redownloading the Roon server to the QNAP, but not sure if that’s still a valid/possible solution in my case.
I’ve attached some pics of things I noticed in trying to troubleshoot this issue on my own. You can see in my settings, the various items are selected for whether to use Roon or a file as a resource for the Metadata. However, when I open the recent albums I’ve added, you can see nothing is selected. Even after selecting them and saving, it doesn’t save the info. Also, when I edit one of these items and click, “Identify Album,” it takes me to select from a list of possible album covers, but it doesn’t import the info after making a selection. When I look at my Metadata Preferences when editing an album, you can see none of the items are selected for some reason. I can make selections, but it doesn’t save my choices.
Thank you for any help you can provide!