What’s happening?
· Other
How can we help?
· None of the above
Other options
· Other
Describe the issue
Metadata server paused
Describe your network setup
Verizon Fios, Verizon G3100
Hi, I have the latest Roon software running on Nuc13i7. Have rebooted G3100 router, rebooted Nuc. Set DNS to 8.8.8.8. System is Fios>G3100>Nuc13i7>Auralic Aries G1.1>Holo May Dac.
Hi @Pete_Mouse,
Thanks for reaching out to us to ask about this issue. I activated diagnostics on your machine and in your logs I can see the requests to the metadata are failing with a status of unauthorized. Sometimes this issue can be fixed by changing to a different DNS. We have seen users have a better experience in the past if they change their Router’s DNS servers from the ISP provided ones to Cloudflare DNS, Quad9 or Google DNS. Can you please give this a try and let me know if it helps?
Hi, After messing with settings yesterday, I tried rebooting my Roon server again after I posted up the message above and now it seems to be working. Thanks for the help.
Thanks for the heads up @Pete_Mouse and we’re glad to hear metadata connectivity is restored.
We’ll keep this thread open for a few days, just in case anything pops up.
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