Core Machine (Operating system/System info/Roon build number)
Core i7 NUC, latest version of ROCK, 250GB SSD
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Wired gigabit ethernet for all devices, all connecting to the same GB Netgear switch
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Synology NAS 1819+ for the music library, Devialet 440 for playing via RAAT
Description Of Issue
I had a working Core i5 NUC which was reaching its limitations due to the size of my library (450,000 tracks, 26500 albums). I got a Core i7 Nuc with double the RAM and double the SSD, with the latest version of ROCK installed.
Boot up, connected, restored from backup, logged into my Roon account and then the problems started.
- It said it needed to rebuild the database, even though this was a restore from a backup 3 hours ago.
- then I 'lost connection to the core and the roon icon just started spinning trying to find the core
- closed the app on my laptop and restarted it. It asked me to log in to my Roon account AGAIN and then told me a 1 liner: ‘There was a problem loading your database. Don’t worry, our team is here to help’ with a link to this forum.