Mismatch between titles available in Tidal, and those in Roon

[Martin_Renaud]

Roon Core Machine

Macbook Pro - 2,3 Gz 8 cores - 32 Gb RAM
Roon 2.0 build 1277

Networking Gear & Setup Details

Buesound Node

Connected Audio Devices

Number of Tracks in Library

5000 tracks

Description of Issue

The are number of element that I see in the Tidal application, but that cannot be found in Roon.

There is plenty of variation of this problem that has been reported in the forum over the years and no solution is working well. It seems this is the very core of Roon features and it disappointing to see this not being fixed for good years ago.

Precision: The albums/tracks that causes problem are not new and waiting 24 hours or restart Roon is not doing any good,

I’m looking for a way to reset/synchronize my Roon library from Tidal - is there a way do do this?

Thanks,

Martin

-Ma

[Suedkiez (Just a fellow user like you)]

Examples would help

[Martin_Renaud]

On example is Artist Charlotte Cardin.

In Tidal I see the album Phoenix Deluxe and 4 singles released in 2023 and in Roon, only one signgle is available, and not the album.

[Suedkiez (Just a fellow user like you)]

@Martin_Renaud

In Tidal I see the album Phoenix Deluxe

You sure the “Phoenix Deluxe” is not under the Versions tab of the “Phoenix” album?

I also see 6 singles from 2023:

[Rugby (aka Daniel or Big Dan)]

@Martin_Renaud

I’m looking for a way to reset/synchronize my Roon library from Tidal - is there a way do do this?

Settings/ Services / Tidal (Edit) / “Sync Library Now” in blue text.

[Martin_Renaud]

Suedkiez - Thank you so much. That was it, it wa under the versions. A bit counter-intuitive as it is not the same album, but I can see the logic nevertheless.

And the singles were n the next page…

@Rugby - I don’t have this "Synch Library Now’ option. I only have Logout and Done. I tried to logout/longin but it didn’t help as the album was hidden in the Versions. Thanks anyway!

[Rugby (aka Daniel or Big Dan)]

@Martin_Renaud

I don’t have this "Synch Library Now’ option. I only have Logout and Done. I tried to logout/longin but it didn’t help as the album was hidden in the Versions. Thanks anyway!

If you don’t then something is wrong. Keep in mind it is not a button like logout and done it is the clickable blue text that says "Synch Library Now’ as shown below…

[Martin_Renaud]

ok, I see it now. I fee this whole thread is a “CODE 18” on my side… Thanks a lot for sharing and pointing it out

[Suedkiez (Just a fellow user like you)]

@Martin_Renaud

Suedkiez - Thank you so much. That was it, it wa under the versions. A bit counter-intuitive as it is not the same album, but I can see the logic nevertheless.

It makes sense to me because as far as I can tell it’s the same tracklist plus bonus tracks? Anyway, if I add both to my library, they both appear separately in the My Album view, even though I have automatic version grouping enabled:

I guess this is what you prefer?

Then if I go to the Versions tab again, they both appear but still separated (“also in your library”). It’s then possible to “Group all” (or select both and click “group” in the edit menu) …

and after this they appear just as one under My Albums. (Which one can be decided by making one of them the primary version under Versions)

If you always want versions ungrouped instead, you can change this in Roon Settings > General > Show Hidden Tracks and Albums > Yes. Versions will then appear separately in My Albums