Missing albums after Roon 1.8 upgrade

Support
1

Core Machine (Operating system/System info/Roon build number)

MAC MINI 2011 (2.3 gHhz intel core i5 8GB RAM) running MAC 10.13.6

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

EERO home wifi with MACMINI directly connected to WIFI

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Segate 4TB USB hard drive

Description Of Issue

After Roon 1.8 upgrade, more than 2000 albums don’t show up. I forced rescan and looked at the skipped files. It appears that Roon ignored the files. Examining many folders that were not imported, I see that many folders had m4a or mp3 music files. Is there any way around this. The earlier version of Roon did not have a probkem in recognizing the folders or playing the m4a or mp3 files.

2

Hi @ARJUN_DEB

Is there anything specific that stands out about these files/folders? Do they all have special characters or anything like that?

Can you share a screenshot of one of these albums in their storage location via Finder so we can see the path used?

Thanks!

3

Hi Dylan,
I moved all the sub folders that were not being imported by Roon out of the folder and migrated them to a new folder and that solved the problem. I use Carbon cloner to back up music and not sure whether that was a factor but anyway problem solved for now. Roon is playing the ALAC and mp3 as before.
Thanks,
Arjun

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