Missing alot of media from the catalogue

Core Machine (Operating system/System info/Roon build number)
Windows 10, Roon Server 1.7

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Description Of Issue
I have had some problems during the trial of Roon - it ends in a few days, essentially it doesn’t seem to pick up all my music, even though it’s there. I have tried all sorts, reading the forum, checking tags on my music, reloading/scanning the library but it’s still light on music.

I picked one example Radiohead as an artist, I have a number of albums, yet only some tracks show. (very few).

Any help would be great. :frowning:

Thanks in advance

Sorry for the trouble!

First, I’d like to point out some documentation we have that may be helpful here. In our KB we have an article about Skipped Files and an article about why some files might be missing from Roon .

If you go to Settings > Library > Skipped Files do you see any of your missing files there?

I’d like to recommend looking at a couple of specific examples of tracks that did not get imported into Roon. Are they supported files? Are they showing up in Skipped Files? If it looks like they should be importing, let me know! Screenshots of these files in their storage location would be helpful for discovering what may be happening.

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