Missing Artists and Albums on Roon ARC via CarPlay (ref#SA0IA0)

Support
1

What’s happening?

· I'm having trouble with Roon ARC

What best describes your issue with ARC

· CarPlay / Android Auto issue

How can we help?

· How do I ...?

Other options

· Other

Describe the issue

On the artists tab, not all artists are visible in Roon Arc via CarPlay. In Roon arc itself, these are all visible. Just the artists I listen to the most are not visible.

I also can't find all albums on the album tab in CarPlay. In addition, this default is sorted by alphabet and not by most listened to, as I have within the Roon arc app itself.

Describe your network setup

Carplay

2

So far, there has been a limitation to the number of artists or albums that can be displayed in CarPlay lists. (This limitation of list length seems to be coming from CarPlay).

Apple Music has avoided this with a button to choose a letter, and apparently the same improvement was made in ARC. This release is currently in Early Access testing and will probably reach Production later this month:

3

Thank you! I am in early access and I can indeed click on letters from the alphabet, but many artists are still not there unfortunately.

4

Oh well, I hoped that this would help you, but it seems like a different problem then. If you are on Early Access it’s generally recommended to report issues in the Early Access category of the forum (unless it happened with the regular production version as well)

5

Thank you. You are right. I will post thuis in the early access category.

1 Like
6

Hi @RiMac ,

If I recall correctly, there is a 500 items limit that can be displayed for Carplay (carplay limitation itself), so this is somewhat expected behavior to not see all artists. The most listened to artists should be displayed though.

I see you’ve created a thread in Early Access , so I’ll go ahead and close this one and you can move the conversation there, our QA team keeps a closer eye on feedback in that category. Thanks!