Missing artwork @ Qobuz and Tidal

Andi_Buchner · February 21, 2020, 3:26pm

Today all artwork on Qobuz, Tidal and the radio stations is gone. Artwork from my own album lib is still displayed correctly. How can I fix it?

Chrislayeruk · February 21, 2020, 3:47pm

Have you tried rebooting your Roon Core?

Andi_Buchner · February 21, 2020, 4:20pm

Yes. It’s a QNAP TVS-951X running Roon

Chrislayeruk · February 21, 2020, 4:40pm

I think we should flag @support

noris · February 21, 2020, 6:17pm

Welcome to the forum. Can you please let me know some more information here?

What kind of Roon Remote are you using to control the QNAP? Windows/iOS/Android?
Is the behavior the same from multiple Roon Remotes or just one in particular?
Is there any change in behavior if you log out and back in to TIDAL/Qobuz via the Roon Settings -> Services tab?

system · February 23, 2020, 12:19pm

This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.