# Missing Codecs for Roon ROCK (ref#N6V8NB) **URL:** \ **Category:** Support\ **Created:** [March 4, 2025, 5:18pm UTC](https://community.roonlabs.com/t/missing-codecs-for-roon-rock-ref-n6v8nb/294851 "2025-03-04T17:18:28Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Glynn\_Marlow](https://community.roonlabs.com/letter_avatar/glynn_marlow/32/5_5575768a8748004e209b776fc1b2916d.png) [@Glynn\_Marlow](https://community.roonlabs.com/u/Glynn_Marlow)\ **Post date:** [March 4, 2025, 5:18pm UTC](https://community.roonlabs.com/t/missing-codecs-for-roon-rock-ref-n6v8nb/294851/1 "2025-03-04T17:18:28Z")
#### What’s happening? · Other #### How can we help? · How do I ...? #### Other options · Other ## Describe the issue Missing Codecs for Roon ROCK ## Describe your network setup HP Spectre laptop, Virgin Hub and NUC 10i3 ![](https://api.typeform.com/responses/files/ecd2ceafcf26b9349e41206708fa9aa4cf3cb699e8448becbc413c701feac498/Roon_Codecs.pdf) ---
**Author:** ![BlackJack](https://community.roonlabs.com/user_avatar/community.roonlabs.com/blackjack/32/39743_2.png) [@BlackJack](https://community.roonlabs.com/u/BlackJack)\ **Post date:** [March 4, 2025, 5:48pm UTC](https://community.roonlabs.com/t/missing-codecs-for-roon-rock-ref-n6v8nb/294851/2 "2025-03-04T17:48:37Z")
Try this: > **[Roon OS Missing Codecs](https://help.roonlabs.com/portal/en/kb/articles/roon-os-missing-codecs)** > > Background Roon does not ship with patented codecs such as MP3 and AAC on any platform. On Android/iOS, Roon does not decode audio formats. On Windows/Mac, it uses the built-in system codecs. On Linux, Roon expects to find the codecs installed as ... ---
**Author:** ![noris](https://community.roonlabs.com/user_avatar/community.roonlabs.com/noris/32/161230_2.png) [@noris](https://community.roonlabs.com/u/noris)\ **Post date:** [March 4, 2025, 6:09pm UTC](https://community.roonlabs.com/t/missing-codecs-for-roon-rock-ref-n6v8nb/294851/3 "2025-03-04T18:09:59Z")
Hi @Glynn_Marlow , The guide @BlackJack provided provides some great documentation on how to resolve this issue, but if you have any specific questions or difficulties with the guide, just let us know, we’d be happy to assist. Thanks! ---
**Author:** ![Glynn\_Marlow](https://community.roonlabs.com/letter_avatar/glynn_marlow/32/5_5575768a8748004e209b776fc1b2916d.png) [@Glynn\_Marlow](https://community.roonlabs.com/u/Glynn_Marlow)\ **Post date:** [March 4, 2025, 6:38pm UTC](https://community.roonlabs.com/t/missing-codecs-for-roon-rock-ref-n6v8nb/294851/4 "2025-03-04T18:38:19Z")
Thanks, I was just confused as it says to uncompress the file twice (presumably just the 73mb file) but there doesn’t seem to be an option to uncompress anything when I copy it from the link. Just drop it onto the Nuc in the specified folder? ---
**Author:** ![Glynn\_Marlow](https://community.roonlabs.com/letter_avatar/glynn_marlow/32/5_5575768a8748004e209b776fc1b2916d.png) [@Glynn\_Marlow](https://community.roonlabs.com/u/Glynn_Marlow)\ **Post date:** [March 4, 2025, 6:40pm UTC](https://community.roonlabs.com/t/missing-codecs-for-roon-rock-ref-n6v8nb/294851/5 "2025-03-04T18:40:28Z")
Also I’m having a new Nuc delivered tomorrow as the last one I bought stopped working when I tried to update the bios. Is it ok to ignore the bios update stage? ---
**Author:** ![noris](https://community.roonlabs.com/user_avatar/community.roonlabs.com/noris/32/161230_2.png) [@noris](https://community.roonlabs.com/u/noris)\ **Post date:** [March 5, 2025, 1:00pm UTC](https://community.roonlabs.com/t/missing-codecs-for-roon-rock-ref-n6v8nb/294851/6 "2025-03-05T13:00:33Z")
Hello @Glynn_Marlow , If you can’t uncompress the file further, then yes, it is the one you want to put in the Codecs folder. Also, yes, you can try to skip the BIOS update and see if things work as expected. If it’s not booting or hardware components are not working right (HDMI, WiFi, etc.) then you can try to update the BIOS. ---
**Author:** ![Glynn\_Marlow](https://community.roonlabs.com/letter_avatar/glynn_marlow/32/5_5575768a8748004e209b776fc1b2916d.png) [@Glynn\_Marlow](https://community.roonlabs.com/u/Glynn_Marlow)\ **Post date:** [March 5, 2025, 2:42pm UTC](https://community.roonlabs.com/t/missing-codecs-for-roon-rock-ref-n6v8nb/294851/7 "2025-03-05T14:42:54Z")
I’m trying to ‘flash’ the .img.gz file via Etcher but get the following error message: ---
**Author:** ![Glynn\_Marlow](https://community.roonlabs.com/letter_avatar/glynn_marlow/32/5_5575768a8748004e209b776fc1b2916d.png) [@Glynn\_Marlow](https://community.roonlabs.com/u/Glynn_Marlow)\ **Post date:** [March 5, 2025, 2:43pm UTC](https://community.roonlabs.com/t/missing-codecs-for-roon-rock-ref-n6v8nb/294851/8 "2025-03-05T14:43:15Z")
![image](https://roon-community-uploads.s3.amazonaws.com/original/4X/d/0/f/d0febc75f20363d99430adc4a1969ed8bbaad4e7.png) What am I doing wrong? ---
**Author:** ![daniel](https://community.roonlabs.com/user_avatar/community.roonlabs.com/daniel/32/256955_2.png) [@daniel](https://community.roonlabs.com/u/daniel)\ **Post date:** [March 5, 2025, 7:20pm UTC](https://community.roonlabs.com/t/missing-codecs-for-roon-rock-ref-n6v8nb/294851/9 "2025-03-05T19:20:11Z")
Hi @Glynn_Marlow, That error seems to be relatively well known one. I found an article discussing some troubleshooting steps. [Pro Fixes for Etcher Error Opening Source Something Went Wrong](https://www.partitionwizard.com/news/etcher-error-opening-source-something-went-wrong.html) Please try out those troubleshooting steps and let us know if you still have the issue. ---
**Author:** ![system](https://roon-community-uploads.s3.amazonaws.com/original/3X/d/e/deefbd9083c99c82bbf2dd3f873f52a49f5db881.png) [@system](https://community.roonlabs.com/u/system)\ **Post date:** [March 19, 2025, 7:20pm UTC](https://community.roonlabs.com/t/missing-codecs-for-roon-rock-ref-n6v8nb/294851/10 "2025-03-19T19:20:11Z")
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