Missing Downloads Tab Since Wednesday (ref#4MBH57)

Support
1

What’s happening?

· I'm having trouble with Roon ARC

What best describes your issue with ARC

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

No downloads not even a tab for downloads as of Wednesday.

Describe your network setup

Verizon router. Works fine otherwise. No changes O know of. Roon arc connects and works just no downloads.

2

Hey @Andrew_Chernoff,

This would point to not having any downloads on the current device - have you selected a different Roon Server at any point, or move your server to a different machine?

Prior to Wednesday, how many downloads and what type of content (albums, tracks, playlists) had you previously downloaded?

If possible, could you share a screenshot of your Roon Settings>Storage as well? Thank you!

3

Resolved. Turns out my library usb drive was disconnected so nothing to download. Fixed it and working now. Thanks for the lead!

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