Missing file on a new album import [Resolved - The files that were having an issue are corrupt]

Hi, i’m missing the first file from an album.
I have ripped the album with Dbpoweramp, the album is complete in my music map, is also complete on my NAS and i can play the file (what is missing in the ROON library) on both locations.
ROON is using the file that are on my NAS. I have tried a rescan, i have deleted the album from my music map and than again reripped, everything without a solution.
Do you have any idea what causes this??

Give this a read, and let us know if you’re still stuck ok?


Hi @Mike,

Thx for the very fast answer. In skipped files we see the file (with others) but now is the question how to resolve this?

Can you upload a file or two to Dropbox and send me a link over PM? We can look at the files and get a better sense of what’s happening here.

If you don’t have Dropbox (or similar) let @support know and we can give you a way to upload to our server.

Thanks for your patience here @Jef_Van_Gils!