Missing Live Radio Stations (ref#FQJF4I)

Support
1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Only two live radio stream stations are showing today; all the others are gone

Tell us about your home network

· Shared WiFi house network; COX/Spectrum ISP; no other apps affected

2

Hi @Michael_Durio,

Thank you for your post.

Diagnostic logs show errors reaching upstream sources, including both socket errors and timeouts.

Do you have any active security on this network, like PiHoles or anti-virus software?

Please also ensure a reliable DNS service has been assigned in your router administration page.

Can you reach these Live Radio station streams reliably in a browser if you search for them outside of Roon?

We’ll watch for your reply. Thank you!

3

I am checking. I’m not sure it tells us anything if I can reach the two stations using a browser (which I can). I saw some connection errors to TIDAL earlier this morning. The TIDAL app worked fine. I’ll note the radio station issue persisted after restarting Roon, disabling VPN, changing to a friend’s hotspot, and even a laptop restart. Most puzzling!

4

Annnnd. . .we’re back after another laptop restart. Windows is like a box of chocolates. I get SO tired of Windows never acting the same two days in a row. I never know what I’ll get.

OK Screenshot 2026-09-21 110530
OK Screenshot 2026-09-21 1105301807×1097 220 KB

5

Hi @Michael_Durio,

Sorry for the rollercoaster.

For due diligence, double-check that RoonServer.exe (and related processes) are safelisted in the Defender firewall itself. These can get auto-removed by Windows background updates, frustratingly.

We’ll pull logs in the meantime to see if there’s some indication of what was wrong. Thanks again.