Missing Qobuz Albums in Roon Library (ref#OJ8J4K)

Support
1

What’s happening?

· My library isn’t working correctly (local/streaming, importing, or storage access)

Describe the issue

I have stored both Quobuz and Tidal albums in the Roon library. No problems until now: however , as from today the Quboz Albums no longer show in the Roon library. The Tidal albums are all there. Quboz is still connected to Roon, I can still play Qobuz Music via Roon,as ever. Many thanks in advance for your support!

Describe your network setup

Ziggo Modem ,a NUC from Intel I believe.Sorry I am not knowledgeable on the technical details

2

Good day @jos !

Thanks for sharing this report to us.

In order to investigate this further, can you please upload the RoonServer Logs from your server to our Logs Storage:

https://workdrive.zohoexternal.com/collection/8i5239cc05950ac07456889838d9319545a82/external

.

Here you can find instruction how to access your Roon Server logs:

.

Looking forward to your reply!

Regards.

4

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