Missing songs on Roon despite availability on Qobuz (ref#BAQAQM)

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

Hello everyone. I have been using Roon for a while now and I really like it!. Today I discovered something strange when searching for an album on Roon. I would like to hear an album by Edward Sharpe and the magnetic zeros and specifically the album Here. Roon finds the album but indicates that no song is available to play. I also search for another album by the group and see that the songs from that album are also missing. I went to my music service Provider (Qobuz) and performed the same search there. To my surprise I can find them all there and also play them all. How is that possible?

Hoping to hear from you,
Kind regards,
Gōvinda

Describe your network setup

Not relevant

Strange, because the album shows up here in the Netherlands correctly.

If you had previously added this album to your library, it may well be that Qobuz has replaced the original with a different version. In this case, you should see the “Versions” tab appear next to the Tracks and Credits tabs. Click on it and choose the new version for your library. You can then delete the old version.

Hi Geoff, thank you very much for your idea. I removed the album in my library and did a new search on Room. And now all songs are available again. In a happy chappy.
ThanX again and have a good one.

Kind regards,
Gōvinda

1 Like

Glad to hear you were able to sort things out @Govinda_van_Dam, and thank you for the help @Geoff_Coupe!

Happy listening! :notes: :drum: (love this record by the way!)

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