Core Machine (Operating system/System info/Roon build number)
MacBook Pro 13 (2018 model), 3.5GHz Core i7, 16GB memory, 1TB SSD, macOS Mojave version 10.14.5
Running Roon Core build 416
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Wireless Router: Synology RT2600ac
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Currently using the Core / MacBook Pro with headphones.
Description Of Issue
Dear @support
I recently noticed that a lot of tracks are missing from my iTunes playlists which are imported in Roon. I keep all my music on iTunes as this allows me to organise music easily. In order to do that, I create playlists which Roon sees and imports. I then Tag playlists in Roon and subsequently use these Tags for playback and focus / bookmarking. Recently, I noticed that the iTunes playlists imported into Roon are missing tracks… a lot of tracks.
To try and diagnose, I first confirmed that there are no skipped files. Indeed all my iTunes tracks are successfully imported in Roon. However, tracks are missing from the iTunes imported playlists. I have narrowed down the problem to a well known issue: special characters in songs. A lot of my music is Flamenco, latin vocal and folk form various countries, as such there are quite a few special characters not only in the song title but also in the album name, grouping, genre etc. I can see this in iTunes when I select a song and click ‘song info’.
As a result of the special characters, the tracks are not shown in the iTunes imported playlists and are therefore missing completely from my library in Roon.
I can manually edit song info through iTunes in order to ensure there are no special characters and this results in the track appearing successfully in the playlist that Roon imports. However, this is not a viable solution as I would have to manually edit hundreds of tracks.
Is there any solution to the above problem that does not involve manually editing song info? Any way that I can employ to have all my tracks shown under iTunes playlists imported to Roon?
Many thanks