Absolute latest ROCK installed 9/6.
Description Of Issue
Playing internet radio. Use iPhone remote to switch stations - list displays but will not respond to selection (yes, pressing blue link, not big station box/button…). Finally try to go back to “internet radio”. Message pops up “you have no stations” (while WQXR is playing mind you). Pretty much seizes. This has happened twice, first time i figured it was a fluke.
Combined with left channel only playback, IR is very problematic, and yet, essential for the usability of ROCK…
Are you experiencing this issue with any other remotes?
What type of iPhone is this?
I have not experienced it (yet) on the full Roon I use as a remote on a mac book pro. Happened yet again on the iPhone. Its hard to say about other remotes since i basically don’t have or use others. Its an older iPhone 6S, decommissioned from the cellular network and operating on Wifi only (airplane mode). It can be a bit sluggish with regular Roon, but the internet radio issue is unique.
Note my testing on the OTHER internet radio issue - the loss of Right channel is only on Roon, using a laptop and playing those stations in a browser (probably a QT player embedded) works fine.
Can you try to re-install the Roon app on your iPhone and see if it helps? I would also make sure that you have some free space left on that iPhone, as this sounds like Roon might be running out of resources.
Sure. But i have tons and tons and tons of space remaining, like 70GB of 128
My bigger issue by far is NPR in mono! (left channel only)
Do let me know if reinstalling the app helps. I have responded to your internet radio playing in mono on the separate thread.
I will. I can tell you waht does work ; always going “back” to internet radio, allowign it to refresh, and then selecting a different station. Simply clicking on anoher station sometiems does nothing or locks it up. I also got the message, occasionally, “you have no internet radio stations added”. While it was playing.
Can you take a screenshotwhen this issue next occurs and send it to me here? Also a screenshot of when it’s running normally would help clarify things a bit.
This is reallynot worth the trouble - its an annoyance but can be worked around. Let’s concentrate on the internet radio “one channel” issue. There is nreally othing to screenshot anyway. It’s locked when the problem occurs - so you would just get a shot of the internt radio screen with nothing happening.
In the big picture this is something that, while broken, I can work around. On the other hand, the single channel problem is a fatalg flaw sicen ROCKdoes not allow me to play via laternate means.
We are still investigating the one channel issue you reported separately, but wanted to come back to this issue. If you still would like to look into this further, please provide a screenshot of the issue when it’s running normally and also when it’s in this state, as well as the exact local time + date of the occurance (e.g. 8:29PM on 9/19/19) in case diagnostics will help down the line. Thanks!
Thanks for returning. The codec issue though, is by far a bigger issue- solved for me but what about others…?
I cant recreate the internet radio interface issue on demand, and find screenshots elusive on a phone. If i encounter it and can get a shot, I will, but honestly I’m so busy lately i’m not spending much time doing much at all with the hifi…except background listing when i’m even in town.
I responded to the internet radio issue in the separate thread. When/if you wish to pick this issue back up again, please provide screenshots, timestamps and your network setup information (model/manufacturer of all the gear).
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