# Motu 828x mute with Roon **URL:** \ **Category:** Support\ **Created:** [January 20, 2022, 10:59pm UTC](https://community.roonlabs.com/t/motu-828x-mute-with-roon/186123 "2022-01-20T22:59:16Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![Roberto\_Pereira](https://community.roonlabs.com/letter_avatar/roberto_pereira/32/5_5575768a8748004e209b776fc1b2916d.png) [@Roberto\_Pereira](https://community.roonlabs.com/u/Roberto_Pereira)\ **Post date:** [January 20, 2022, 10:59pm UTC](https://community.roonlabs.com/t/motu-828x-mute-with-roon/186123/1 "2022-01-20T22:59:17Z")
### Roon Core Machine Mac Mini 2.8Ghz Dual Core Intel Core i5 8GB 1600Mhz DDR3 Mac Os Monterey ### Networking Gear & Setup Details Internet Moden direct to a Luxul Gigabit Switch / Ethernet cable direct from switch ### Connected Audio Devices Motu 828x / USB from MAc Mini direct to Motu ### Number of Tracks in Library 680 tacks /Tidal is used almost all time ### Description of Issue Roon recognize the Motu , but there is no sound Motu is working fine with Spotify / Tidal / Youtube / VLC playing from computer ---
**Author:** ![AceRimmer](https://community.roonlabs.com/user_avatar/community.roonlabs.com/acerimmer/32/367705_2.png) [@AceRimmer](https://community.roonlabs.com/u/AceRimmer)\ **Post date:** [January 20, 2022, 11:31pm UTC](https://community.roonlabs.com/t/motu-828x-mute-with-roon/186123/2 "2022-01-20T23:31:05Z")
Did you enable the Motu in settings:audio? Can you post a screenshot of it’s device settings from settings:audio. ---
**Author:** ![Roberto\_Pereira](https://community.roonlabs.com/letter_avatar/roberto_pereira/32/5_5575768a8748004e209b776fc1b2916d.png) [@Roberto\_Pereira](https://community.roonlabs.com/u/Roberto_Pereira)\ **Post date:** [January 20, 2022, 11:56pm UTC](https://community.roonlabs.com/t/motu-828x-mute-with-roon/186123/3 "2022-01-20T23:56:11Z")
Yes, the Motu is enable ![image0](https://roon-community-uploads.s3.amazonaws.com/original/3X/a/8/a83e699d726971ee2f01df4cee5934fdebdd2f87.jpeg) ![image1](https://roon-community-uploads.s3.amazonaws.com/original/3X/3/d/3d7201014bb15ec0371d9ca34f81e7191f19df55.jpeg) ![image2](https://roon-community-uploads.s3.amazonaws.com/original/3X/0/3/03b25c4906c03fdc4c6a232e0bbf81be905c5289.jpeg) ---
**Author:** ![Roberto\_Pereira](https://community.roonlabs.com/letter_avatar/roberto_pereira/32/5_5575768a8748004e209b776fc1b2916d.png) [@Roberto\_Pereira](https://community.roonlabs.com/u/Roberto_Pereira)\ **Post date:** [January 20, 2022, 11:57pm UTC](https://community.roonlabs.com/t/motu-828x-mute-with-roon/186123/4 "2022-01-20T23:57:58Z")
Roon is playing is Mac Mini ---
**Author:** ![AceRimmer](https://community.roonlabs.com/user_avatar/community.roonlabs.com/acerimmer/32/367705_2.png) [@AceRimmer](https://community.roonlabs.com/u/AceRimmer)\ **Post date:** [January 20, 2022, 11:59pm UTC](https://community.roonlabs.com/t/motu-828x-mute-with-roon/186123/5 "2022-01-20T23:59:36Z")
And what is the output from the Motu? What do you have it connected to? ---
**Author:** ![AceRimmer](https://community.roonlabs.com/user_avatar/community.roonlabs.com/acerimmer/32/367705_2.png) [@AceRimmer](https://community.roonlabs.com/u/AceRimmer)\ **Post date:** [January 21, 2022, 12:01am UTC](https://community.roonlabs.com/t/motu-828x-mute-with-roon/186123/6 "2022-01-21T00:01:57Z")
Have you tried it in Exclusive Mode? ---
**Author:** ![Roberto\_Pereira](https://community.roonlabs.com/letter_avatar/roberto_pereira/32/5_5575768a8748004e209b776fc1b2916d.png) [@Roberto\_Pereira](https://community.roonlabs.com/u/Roberto_Pereira)\ **Post date:** [January 21, 2022, 12:04am UTC](https://community.roonlabs.com/t/motu-828x-mute-with-roon/186123/7 "2022-01-21T00:04:22Z")
Toslink direct to the Receiver. But Motu is workinf fine with all others audio fonts from the computer. ---
**Author:** ![Roberto\_Pereira](https://community.roonlabs.com/letter_avatar/roberto_pereira/32/5_5575768a8748004e209b776fc1b2916d.png) [@Roberto\_Pereira](https://community.roonlabs.com/u/Roberto_Pereira)\ **Post date:** [January 21, 2022, 12:05am UTC](https://community.roonlabs.com/t/motu-828x-mute-with-roon/186123/8 "2022-01-21T00:05:32Z")
Sorry, I’m new in Roon, I dont know what is Exclusive Mode ---
**Author:** ![AceRimmer](https://community.roonlabs.com/user_avatar/community.roonlabs.com/acerimmer/32/367705_2.png) [@AceRimmer](https://community.roonlabs.com/u/AceRimmer)\ **Post date:** [January 21, 2022, 12:08am UTC](https://community.roonlabs.com/t/motu-828x-mute-with-roon/186123/9 "2022-01-21T00:08:07Z")
See the device setup shot you shared above, toggle the exclusive mode to on and try again, you may need to restart but give it a try ---
**Author:** ![Roberto\_Pereira](https://community.roonlabs.com/letter_avatar/roberto_pereira/32/5_5575768a8748004e209b776fc1b2916d.png) [@Roberto\_Pereira](https://community.roonlabs.com/u/Roberto_Pereira)\ **Post date:** [January 21, 2022, 12:20am UTC](https://community.roonlabs.com/t/motu-828x-mute-with-roon/186123/10 "2022-01-21T00:20:44Z")
didn’t work… ---
**Author:** ![Roberto\_Pereira](https://community.roonlabs.com/letter_avatar/roberto_pereira/32/5_5575768a8748004e209b776fc1b2916d.png) [@Roberto\_Pereira](https://community.roonlabs.com/u/Roberto_Pereira)\ **Post date:** [January 21, 2022, 12:21am UTC](https://community.roonlabs.com/t/motu-828x-mute-with-roon/186123/11 "2022-01-21T00:21:36Z")
I changed, restart the computer, and still with no sound. I’m already tried to change volume controls, all them are the same result… ---
**Author:** ![AceRimmer](https://community.roonlabs.com/user_avatar/community.roonlabs.com/acerimmer/32/367705_2.png) [@AceRimmer](https://community.roonlabs.com/u/AceRimmer)\ **Post date:** [January 21, 2022, 12:23am UTC](https://community.roonlabs.com/t/motu-828x-mute-with-roon/186123/12 "2022-01-21T00:23:06Z")
I’m afraid that I’m all out of ideas then. Not familiar with that Motu which is really a piece of pro audio gear. Settings look ok. Hopefully someone else may have more ideas? ---
**Author:** ![AceRimmer](https://community.roonlabs.com/user_avatar/community.roonlabs.com/acerimmer/32/367705_2.png) [@AceRimmer](https://community.roonlabs.com/u/AceRimmer)\ **Post date:** [January 21, 2022, 12:27am UTC](https://community.roonlabs.com/t/motu-828x-mute-with-roon/186123/13 "2022-01-21T00:27:50Z")
One last thought. Have you tried device volume as opposed to fixed volume in device setup? ---
**Author:** ![BlackJack](https://community.roonlabs.com/user_avatar/community.roonlabs.com/blackjack/32/39743_2.png) [@BlackJack](https://community.roonlabs.com/u/BlackJack)\ **Post date:** [January 21, 2022, 12:31am UTC](https://community.roonlabs.com/t/motu-828x-mute-with-roon/186123/14 "2022-01-21T00:31:56Z")
Roon is usually just using the first 8 channels. So do you hear sound when you connect something compatible to the analog 1-2 channel outputs? Note: Roon is not a mixer software. You may need something like a software that provides a virtual sound card (compatible/seen by Roon) and properly setup with/for your Motu multi-channel audio interface to be able to use it as you wish to. You can also find older threads about that on the forum: [Search results for 'multi channel interface' - Roon Labs Community](https://community.roonlabs.com/search?q=multi%20channel%20interface) ---
**Author:** ![Roberto\_Pereira](https://community.roonlabs.com/letter_avatar/roberto_pereira/32/5_5575768a8748004e209b776fc1b2916d.png) [@Roberto\_Pereira](https://community.roonlabs.com/u/Roberto_Pereira)\ **Post date:** [January 21, 2022, 12:34am UTC](https://community.roonlabs.com/t/motu-828x-mute-with-roon/186123/15 "2022-01-21T00:34:34Z")
Yes, I tried all volume options… ---
**Author:** ![Roberto\_Pereira](https://community.roonlabs.com/letter_avatar/roberto_pereira/32/5_5575768a8748004e209b776fc1b2916d.png) [@Roberto\_Pereira](https://community.roonlabs.com/u/Roberto_Pereira)\ **Post date:** [January 21, 2022, 12:41am UTC](https://community.roonlabs.com/t/motu-828x-mute-with-roon/186123/16 "2022-01-21T00:41:37Z")
Wow, it worked. I have a pair of active Dynaudio conected on the analog output frmo Motu, working as a monitor to the MAC, and it is playing… So, it no will be possible to use the Toslink output on Motu? Because the toslink is conected with the receiver that play the speakers on my projector system. ---
**Author:** ![BlackJack](https://community.roonlabs.com/user_avatar/community.roonlabs.com/blackjack/32/39743_2.png) [@BlackJack](https://community.roonlabs.com/u/BlackJack)\ **Post date:** [January 21, 2022, 12:45am UTC](https://community.roonlabs.com/t/motu-828x-mute-with-roon/186123/17 "2022-01-21T00:45:36Z")
I’m not a Mac guy nor do I own Motu devices. If you can’t find a solution in one of the existing threads or come up with one of your own you’re probably lost. ---
**Author:** ![Roberto\_Pereira](https://community.roonlabs.com/letter_avatar/roberto_pereira/32/5_5575768a8748004e209b776fc1b2916d.png) [@Roberto\_Pereira](https://community.roonlabs.com/u/Roberto_Pereira)\ **Post date:** [January 21, 2022, 12:50am UTC](https://community.roonlabs.com/t/motu-828x-mute-with-roon/186123/18 "2022-01-21T00:50:00Z")
Thanks for the support, Lets see if someone elese can help me, maybe the Roon suport. ---
**Author:** ![system](https://roon-community-uploads.s3.amazonaws.com/original/3X/d/e/deefbd9083c99c82bbf2dd3f873f52a49f5db881.png) [@system](https://community.roonlabs.com/u/system)\ **Post date:** [March 7, 2022, 12:50am UTC](https://community.roonlabs.com/t/motu-828x-mute-with-roon/186123/19 "2022-03-07T00:50:24Z")
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