Mouse scroll not working on Android devices for Roon (ref#5YDWYT) [Ticket In]

Support
1

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

Can you somehow make the mouse scroll work on android devices? The scroll works on the computer

Describe your network setup

Can you somehow make the mouse scroll work on android devices? The scroll works on the computer

2

Hi @vvaa010 ,

Can you please confirm what Android device, Android version, and what mouse device you have? I’ll check with the QA team to see if we have hardware to reproduce but due to the holiday season do note that it may take some time to hear back.

3

tried on different devices Dune HD Pro 8K Plus, zidoo z9x pro
mouse tried both wired a4tech bloody tl 8 and china no name BT

5

Hi @vvaa010 ,

Thanks for confirming. I asked our QA team to look into this and they have also confirmed similar findings on their end, the scroll wheel does not appear to be working. I’ve put in a ticket for the development team to take a look into this further, but I am unable to comment on a timeline of when this will be addressed.

No further details are needed at this time, thanks again for bringing this to our attention. When this issue is addressed, we will make a mention of it in our Release Notes section, so please be on the lookout for any updates there, thanks!