Hi, I have this record from Tidal on my library. It says MQA, but the Signal Path says different. I checked through the Tidal app, and it plays in MQA (My Cobal light turns magenta on the Tidal app, but green whe I try to play via Roon)
Any idea on what could be the problem?
Can you confirm that in Settings > Services >TIDAL Streaming Quality is set to Master. For me, all tracks play MQA. Since you seem to have other issues–the Dragonfly icon–please provide details of your setup as described here.
This is the issue: you only have MQA with TIDAL Master. What is the “Principal” setting? Is this Master (and a translation glitch in Roon?) Anyway, try this and report back.
I tried changing it to “Principal” and it was solved! Thanks
What I don’t understand is why I could play those 3 albums on MQA and the rest of my library the way it was.
Anyway, they should fix the translation from “Principal” to “Master” for better understanding.
Thanks for letting us know that changing this setting resolved the issue for you!
I’ll let the translations team know regarding your suggestion of having the naming changed.
Can you please see if the steps here help resolve this issue?
Hey @noris, it worked. Sorry for the delay (again) but I knew I was going to upgrade my pc and I was waiting for the components to make the clean install. Once Roon was installed, the icon appeared
Thanks
Well, sorry @noris but it seems the problem is not fixed. The icon dikssapeared again when I turned on my PC today. In fact if you try to use the function to configure the device, when searching for Dragonfly, none of the icons appear as shown opn the image.
Can I please ask that you use these instructions to send me a copy of your Roon logs? If you have any issues accessing or sending, please just let me know, thanks!
Hey @noris I’m currently in the middle of trying to find out why my PC keeps rebooting for no apparent reason. Last time I installed Roon, the icon showed up again, soi once I can get a stable system I’ll get back to you.
Sorry for the inconvenience…and thanks for the patience