MSB Discreet DAC cannot be seen by Roon via ethernet

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1

My MSB Discreet DAC cannot be seen by Roon via ethernet. I can see the DAC via my Windows machine, meaning it is connected to the network but it is not visible to Roon under Setting/Audio. It used to worki there! To create a new topic, please click “Get Help” below and enter your details in the form.

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2

Hi @Anthony_Polinski,

Diagnostics indicate that you’re running an outdated version of Roon on the legacy build, Roon 1.8.

You’ll need to update your server to Roon 2.0 in order to guarantee Roon can function with network device discovery and upstream services.

Please create a Backup of your Roon database and then open the Nucleus web admin page. Reinstalling RoonOS will automatically update to the latest version of Roon 2.0.

3

Will my Nucleus update to 2.0?

4

When I go to upgrade to v2.0 using the Web Admin Page I receive the following error:

{“status”.“Failure”,“exitcode”:11}

Please advise

5

Hey @Anthony_Polinski,

Thanks for the update! Your Nucleus can indeed update to Roon 2.0.

This exit code relates to a failure in downloading the update package from the update server.

How is your Nucleus connected to your router/network? If you can, temporarily set up a direct ethernet connection from your Nucleus to your primary router. Reboot the Nucleus as well as the router and see if you’re able to update successfully.

We’ll be monitoring for your reply! :+1:

6

I moved the Roon Nucleus and connected directly to the switch that is connected to the modem. Still received same result.

Please let me know your thoughts.

7

Ben,

Any suggestions regarding this issue?

8

I’m not @benjamin, just another Roon user but I’d recommend re reading your router, wait for it re-establish a connection to the cloud, then power cycle the switch and then finally reboot the Nucleus.

Hope this helps.

9

Hey @Anthony_Polinski,

Thanks for the reply - sorry to hear you’re still having issue updating! Lets see if we can use the Nucleus Web Admin to set Static IP and different DNS server settings.

The Nucleus Web Admin page has a network configuration section where you can set a static IP, including DNS servers, directly on the device.

  1. Open a browser and go to http://<nucleus-ip> (find the IP in your router's device list)
  2. Switch from DHCP to Static IP
  3. Fill in:
    • IP Address: Choose a free address outside your router's DHCP range (e.g., 192.168.1.50)
    • Subnet Mask: 255.255.255.0 (typical)
    • Gateway: Your router's IP (e.g., 192.168.1.1)
    • DNS Server: 8.8.8.8 (Google) or 1.1.1.1 (Cloudflare)
  4. Save: the Nucleus will reconnect using the new settings
Then, see if you’re able to perform the RoonOS update.

Thank you! :folded_hands:

10

Ben:

Tried making your changes and locked down the IP address and still have them same issue.

Please let me know your thoughts.

Tony

11

Hi @Anthony_Polinski.

Please try the following:

  1. Download the following file: roon-production.bin to a PC (do not modify the name, extension, or content of this file).

  2. Navigate to the /Data/Reinstall directory on your Nucleus or ROCK.

  3. Copy the roon-production.bin file that you downloaded into the Reinstall directory.

  4. Visit the RoonOS webUI page and click on the “Reinstall” button.

This should switch the reinstall path to the Roon 2.0 instead of the legacy 1.8 track.