Multiple Problems

[Laurie_Long]

Roon Server Machine

Nucleus core

Networking Gear & Setup Details

ASUS 3000 x 2 routers, Telus modem

Connected Audio Devices

Bryston B-100 integrated amp, Limetree Bridge (Roon Ready), Naim UnitiServe, Naim ND5X (used as DAC), Bryston Middle T speakers.

Number of Tracks in Library

5,000 tracks

Description of Issue

Since this morning Roon has not worked.

When I try to play Internet Radio it starts, then stops after a few seconds and gives me a message reading,

Unable to play this station.

It may have changed its address or is not available.

When I try to play one of my tracks, it starts, then stops and gives me a message reading,

“Audio file is loading slowly. This could be a performance or hardware issue.”

I’ve tried rebooting everything and that doesn’t help.

[Carl]

@Laurie_Long

I’ve tried rebooting everything and that doesn’t help.

Did this include your router and any associated network equipment?

[Laurie_Long]

Yes. I have tried rebooting my Roon Ready device, my router and my modem. One piece of added information: My Roon Ready device (Limetree Bridge) has its own app. When I log in to the app I am able to play Internet Radio and my Tidal collection with NO problems. To me that suggests this is a Roon issue.

[Geoff_Coupe]

Can you please post a screenshot of the Web Administration interface of your Nucleus so that we can see the settings? Thanks.

Nucleus Web Administration Interface

Posting Screenshots on Community

[Laurie_Long]

[Geoff_Coupe]

Well, that all seems to be in order.

How many Zones do you have set up? Is the issue occurring on all of them?

[Laurie_Long]

I have two (2) zones. The main zone that includes my Roon Ready device (hardwired) and another zone featuring a B & W Formation (wireless) speaker. And yes the problem is in both zones.

[ipeverywhere]

This happened to me when I had a failing HDD. Hope its not that but get the logs and start reading.

[Laurie_Long]

The issue has been solved. I spent about an hour on the phone with ASUS support (I use two of their routers). He walked me through a manual reset of both routers and that did the trick. Thanks for the earlier responses.