· hi again, you probably received a first message from me. just to let you know that my mac is a macbook pro , a macOS Tahoe 26.0 Problem is i lost about 350 albums with are not available now. when you go in the section Music Folder ( my last one ,the one with my wav ) it is written: this directory is not available. Check the directory or edit this folder if it s been moved ( which has not been moved. Can you help please. i will try to send you a picture. would be great also to speak with someone on the phone if possible ( just asking )
Tell us about your home network
· my router is a Videotron ( cable distributor company ) Network name: (SSID) HELIX-7FDB . I Also have a network switch from Yeti Audio ( model: zyxel gs2210 )
If you haven’t already, try to simply re-add this subfolder in Roon:
First, navigate to Settings → Storage → Editand re-add the Watched Folder for /storage/music/wav.
If you’ve already tried this or you’re getting the same result, please double-check that the actual location hasn’t been renamed or changed on your server machine. You can do this in a file viewer or by checking in Terminal. Enter:
ls -l /storage/music
and see if all three of your locations flac, DSD , and wav are listed.
We’ll watch for your response and proceed from there. Thank you!
We’ve not seen a response to this thread, but we do see that your Roon Server instance has been online since you last posted. According to logs, it’s mounted a location matching the ~/wav folder above.
If you’re still having issues with those tracks, please try the steps in the post above and let us know the result at your convenience. Thank you!
We’re going to allow this thread to auto-close now under the assumption that the issue was resolved. If you’re still having difficulty, you can reactivate the topic thread by submitting a new tech support request here.
