I have a nucleus plus hard wired with ethernet cables into a eeros mesh network. I have an imac connected to the same network with ethernet cable. I downloaded a few tracks onto the mac (wav files and mp3 files) and dragged them into Roon from the mac. The tracks easily imported and appeared in roon. A few hours later the tracks disappeared. I dragged in again and they disappeared again. Any thoughts?
Do you have two separate drives in the nucleus, in other words does it have an installed drive just for music storage.
What does the web gui show for it.
only one drive in nucleus— when i drag tracks into roon, it puts the new tracks in a directory called “Roon imports.” it stays there but disappears from the correct artist.
Then that is the issue.
The single drive installed in a Nucleus is for the OS only.
To store music in the Nucleus itself you would need to install another drive just for that like a 2tb SSD or similar.
Or just plug an external USB drive in to store music on instead, a very common option.
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I already have a 2TB drive in the nucleus that has 1.2 TB of music in a directory called Internal storage. Roon imports is a subdirectory in that directory. When i moved from an imac as my core to the nucleus, I move all my music to the nucleus. I am just trying to add additional music to the 1.2 TB of music already in there.
So you have two drives in the nucleus then, not the one you said earlier?
Please post a screenshot of the web GUI and then settings:storage so we can better try to assist here.
Can you say more about this - what do you mean by “it disappears from the correct artist”? Some screenshots of an example would be useful. Thanks.
Apologize for the lack of precision. I dragged in 4 tracks for a particular artist. In edit mode, I designated each track as a separate album and put in artwork for each. The album, artwork, etc showed up in the “Discography” for the artist. A couple of hours later i no longer saw the album or the artwork in the disography for the artist. So i dragged the tracks in again and they were immediately recognized and the correct artwork, etc. appeared (so it seems the Roon database remembered the data). A few hours later, the tracks no longer appeared under the Artist’s disography. This has happened a few times.
So these are “albums” that you have in effect created yourself. Do they continue to exist as entries in the Album browser? It’s just that Roon refuses to recognise them as albums that are contained in the Artist’s Discography?
I suspect that Roon’s Cloud database is the “master” for an Artist’s Discography, and these “albums” are simply not recognised as genuine albums in the discography, so Roon drops them.
Let’s wait for @support to comment on this behaviour.