Music stops before completion and skips to next track (ref#E9SKV7)

[deankappner]

What’s happening?

· I'm having trouble connecting to Roon

What type of connection issue?

· Something else

How can we help?

· I am experiencing freezes or crashes

Other options

· Other

Describe the issue

music stops without finishing and starts the next track on the play list

Describe your network setup

Netgear NightHawk AX5400 Streaming to Rockspace WiFi extender 2.4 & 5GHz Dual Band connected via Shunyata Venom X RJ45 1.5m connected to Holo Audio RED connected to TUBULUS Concentus – i2s Cable V2 to Holo Audio May DAC

[benjamin]

Hey @deankappner,

Thanks for writing in and sharing your report!

Before anything else -

@deankappner

Netgear NightHawk AX5400 Streaming to Rockspace WiFi extender 2.4 & 5GHz Dual Band

I’d test out temporarily bypassing your wifi extender - it’s likely the case that you’re experiencing dropouts due to a lack of network bandwidth within your current setup. Setup a hardwire ethernet connection directly to your primary router, and see if the same issues occur.

We’ve enabled diagnostic mode for your Roon Server, so the next time you connect and attempt playback, we should be able to investigate further.

Our time isn’t around over the weekend, so if we miss your reply, we’ll be back first thing Monday morning!