Hi @Meldrew61,
For context, we’re reviewing logs, which can access locally on your machine by navigating to your database location:
The vast majority of the dropouts we see in logs occurred between 04/24 and 04/27 and resulted from a content delivery failure between the Qobuz content delivery network and your RoonServer. These were Qobuz streaming failures caused by a known issue on Qobuz’s end that they have since resolved. Roon released a hotfix that prevented these failures from breaking playback entirely; the silent failure you were encountering was the expected fallback while Qobuz worked to resolve the problem. This problem has since been resolved, so if you are experiencing playback problems with streaming, please share the name of a track here.
We don’t see any overt audio transport failures with local hi-res content in the latest set of logs. We’ll really need to know an approximate timestamp of any given local playback failure (or a screenshot of the Signal Path) in order to pinpoint the events you are describing and deduce what’s occurring.
Just for due diligence, do you have the latest firmware installed for this Devialet endpoint? Do you have this problem if you play to the System Output of the Windows machine instead, using ASIO or WASAPI non-exclusive?
We’ll watch for your reply.