Music Stops Playing - Constantly

Core Machine (Operating system/System info/Roon build number)
Roon 1.7
iMac - OS Catalina 10.15.5.
iPad Pro.

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Windstream Ethernet.

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Direct wired to PS Audio DAC.

Description Of Issue
Sounds stops, everything is showing music processing/correct title -no sound after an hour - uninstalled & reinstalled three times…

Hi @Clyde_Terwillegar,

Does this issue only occur on your PS Audio Dac zone?
If you try to output to System Output, ,do you notice the same behavior there?
Are you using the latest firmware on the PS Audio DAC?

System output plays to iMac? Had system working and third song iPad froze up - would not take commands - walked back in to iMac and it was working - showing playing but was not going to system…

Which download should the iMac use?
Which download should the iPad use?

PS Audio is current version - RAAT SDK 1.136

Is there an alternative to Roon?

Hi @Clyde_Terwillegar,

You should have Roon.dmg installed on the iMac and the Roon App from the Apple App stored installed. The iPad connects to the iMac and all the processing happens on the iMac (since it is the server).

Yes, System Output plays to the iMac’s Internal Speakers. I am trying to determine if just the PS Audio zone has this issue or if all zones in Roon exhibit this, so please test the System Output zone when you have a chance and let me know if that works as expected.

After iPad was loaded from App store things got better! Played normally for several hours until the iPad froze up - no music, would not take commands, restarted and it played. This am started back up and left on - playing well now!
Will see - greatly appreciate the support!!! Thanks

1 Like

Hi @Clyde_Terwillegar,

Glad to hear that there was some improvement after the app reinstall!
Do let us know if you run into any further difficulties, thanks!

Reloaded room remote to iPad-cannot log name on Dec login nor will it take/remember saved settings…? Thanks

Hi @Clyde_Terwillegar,

It doesn’t look like your last screenshot made it’s way on the forum, can you please re-upload and use these instructions?

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