Music stops playing (qobuz)

[Alessandro]

@support
Good monrning.
IniItially never had a problem.

About 3 days ago started this problem: music stops playing during a song (seems a internet problem, but the same song plays normally in Qobuz desktop).

Core i7 - 16GB ram pc (Core)
Qobuz
No DSP
Devialet 400 via Roon-Air

Thank You.

[dylan (Dylan Caudill)]

Hi @Alessandro,

So we can better assist you, please describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

Does the same behavior occur if you play local content instead of Qobuz?

Does the same behavior occur if you play to a different endpoint (system output of Core)?

[Alessandro]

Thank you for your prompt feedback Dylan.

The PC with Roon Core is direct connected to the same router where is connected the Devialet. (both cabled in Ethernet, no WiFi).

With local content there was no problem.

This evening the music is streaming perfectly… So I cannot tell you if the problem persists with different enpoints.

Alessandro