# My DAC is ‘enabled’ but cannot be selected for playback

**URL:** <https://community.roonlabs.com/t/my-dac-is-enabled-but-cannot-be-selected-for-playback/177721>\
**Category:** Support\
**Created:** [November 19, 2021, 9:17pm UTC](https://community.roonlabs.com/t/my-dac-is-enabled-but-cannot-be-selected-for-playback/177721 "2021-11-19T21:17:45Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![Woo](https://community.roonlabs.com/user_avatar/community.roonlabs.com/woo/32/94241_2.png) [@Woo](https://community.roonlabs.com/u/Woo)\
**Post date:** [November 19, 2021, 9:17pm UTC](https://community.roonlabs.com/t/my-dac-is-enabled-but-cannot-be-selected-for-playback/177721/1 "2021-11-19T21:17:45Z")

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### Roon Core Machine

Nucleus

### Networking Gear & Setup Details

Bundled router and Ethernet to Nucleus.

### Connected Audio Devices

USB connection between Nucleus and Marantz SA8005.

### Number of Tracks in Library

19,757

### Description of Issue

Yesterday I was changing the MQA settings for my Marantz DAC and suddenly the DAC disappeared from being selectable for playback. I’ve been unable to make it return despite trying power cycles. The DAC is visible on the Playback screen and shows as being Enabled (I’ve named is Music Room), but is not present as an option to use, only my iPad is selectable (see below).

[![](https://i.imgur.com/LXqIpJq.png) ](https://i.imgur.com/LXqIpJq.png)

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<div class="post-metadata">

**Author:** ![RBO](https://community.roonlabs.com/user_avatar/community.roonlabs.com/rbo/32/240661_2.png) [@RBO](https://community.roonlabs.com/u/RBO)\
**Post date:** [November 19, 2021, 9:23pm UTC](https://community.roonlabs.com/t/my-dac-is-enabled-but-cannot-be-selected-for-playback/177721/2 "2021-11-19T21:23:14Z")

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So the Marantz is connected to the iPad via USB, right?

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<div class="post-metadata">

**Author:** ![Woo](https://community.roonlabs.com/user_avatar/community.roonlabs.com/woo/32/94241_2.png) [@Woo](https://community.roonlabs.com/u/Woo)\
**Post date:** [November 19, 2021, 9:35pm UTC](https://community.roonlabs.com/t/my-dac-is-enabled-but-cannot-be-selected-for-playback/177721/3 "2021-11-19T21:35:14Z")

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No. As stated above, the Nucleus and Marantz are connected via USB. The iPad just happens to be on the network.

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<div class="post-metadata">

**Author:** ![Woo](https://community.roonlabs.com/user_avatar/community.roonlabs.com/woo/32/94241_2.png) [@Woo](https://community.roonlabs.com/u/Woo)\
**Post date:** [November 21, 2021, 5:22pm UTC](https://community.roonlabs.com/t/my-dac-is-enabled-but-cannot-be-selected-for-playback/177721/4 "2021-11-21T17:22:04Z")

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No Roon playback for a few days now…an ideas anyone?

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<div class="post-metadata">

**Author:** ![ipeverywhere](https://community.roonlabs.com/user_avatar/community.roonlabs.com/ipeverywhere/32/288113_2.png) [@ipeverywhere](https://community.roonlabs.com/u/ipeverywhere)\
**Post date:** [November 21, 2021, 5:52pm UTC](https://community.roonlabs.com/t/my-dac-is-enabled-but-cannot-be-selected-for-playback/177721/5 "2021-11-21T17:52:44Z")

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There is a procedure to wipe the audio settings and start over. [@support](https://community.roonlabs.com/groups/support)  
can provide it other guidance when they return tomorrow. Otherwise, you might be able to find it via search. I didn’t find it in my quick search this morning. Good luck.

Until then, are all other remotes (do you have other remotes) doing the same thing?

Edit: and I assume you’ve rebooted and power-cycled everything?

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<div class="post-metadata">

**Author:** ![Woo](https://community.roonlabs.com/user_avatar/community.roonlabs.com/woo/32/94241_2.png) [@Woo](https://community.roonlabs.com/u/Woo)\
**Post date:** [November 21, 2021, 8:36pm UTC](https://community.roonlabs.com/t/my-dac-is-enabled-but-cannot-be-selected-for-playback/177721/6 "2021-11-21T20:36:28Z")

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Thanks, I’ll look into it.

I don’t have any problems with remotes, it’s my DAC that won’t play because although enabled, it isn’t selectable as an output (see photo in OP). Also, as stated, I’ve tried power cycles to no avail.

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<div class="post-metadata">

**Author:** ![ipeverywhere](https://community.roonlabs.com/user_avatar/community.roonlabs.com/ipeverywhere/32/288113_2.png) [@ipeverywhere](https://community.roonlabs.com/u/ipeverywhere)\
**Post date:** [November 21, 2021, 9:57pm UTC](https://community.roonlabs.com/t/my-dac-is-enabled-but-cannot-be-selected-for-playback/177721/7 "2021-11-21T21:57:18Z")

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> [@Woo](#):
>
> don’t have any problems with remotes

Yup, just wanted to make sure all remotes were showing the same thing.

What version of Roon are you running?

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<div class="post-metadata">

**Author:** ![Woo](https://community.roonlabs.com/user_avatar/community.roonlabs.com/woo/32/94241_2.png) [@Woo](https://community.roonlabs.com/u/Woo)\
**Post date:** [November 21, 2021, 10:12pm UTC](https://community.roonlabs.com/t/my-dac-is-enabled-but-cannot-be-selected-for-playback/177721/8 "2021-11-21T22:12:52Z")

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1.8 (build 831)

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<div class="post-metadata">

**Author:** ![Woo](https://community.roonlabs.com/user_avatar/community.roonlabs.com/woo/32/94241_2.png) [@Woo](https://community.roonlabs.com/u/Woo)\
**Post date:** [November 22, 2021, 5:22pm UTC](https://community.roonlabs.com/t/my-dac-is-enabled-but-cannot-be-selected-for-playback/177721/9 "2021-11-22T17:22:10Z")

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Followed your advice and found an option to reset the device settings. It seemed like it worked although I still had problems playing MQA content. Tracks would only play as 16/44.1 even though they were MQA. Again, I seem to have sorted that too by adjusting the MQA settings to ‘No MQA’ or something. Funnily enough, I don’t think these issues were present before… Anyway, all sounding great now. I’m using Roon’s DSP to resample all content to the highest rate my DAC can accept - DSD128. So the MQA is being unfolded to 24/96 then resampled to DSD128 for output. Thanks for the pointers 👍 😄

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<div class="post-metadata">

**Author:** ![system](https://roon-community-uploads.s3.amazonaws.com/original/3X/d/e/deefbd9083c99c82bbf2dd3f873f52a49f5db881.png) [@system](https://community.roonlabs.com/u/system)\
**Post date:** [November 24, 2021, 5:22am UTC](https://community.roonlabs.com/t/my-dac-is-enabled-but-cannot-be-selected-for-playback/177721/10 "2021-11-24T05:22:57Z")

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