My Nucleus+ has suddenly become unable to be connected to

[Scott_Patterson]

Roon Core Machine

Core: Nucleus+
Remote: Mac OSX

Networking Gear & Setup Details

Extensive high end Cisco Meraki enterprise network.

Connected Audio Devices

Meridian Special Edition DSP8000 plus a whole lot of others

Number of Tracks in Library

I don’t know maybe 1000.

Description of Issue

It worked perfectly until today when I was prompted to update and did so. It is viewable on the Meraki network but cannot be found by any of the Roon players.

I have turned it off and on again and I have cycled the port, etc. It must have failed in the update or died. Suggestions please?

I guarantee this is not a network issue but I can get my IT team in here to confirm if you insist. Thanks

[ged_hickman1]

Connect it to a screen/tv via HDMI and see what it says as it boots up

[Scott_Patterson]

Thank you for your quick reply. It ended up being an issue with the port needing to be recycled on my network equipment so everything is good now.