I moved my Nucleus into the family room so I wouldn’t have to walk so far to unplug and replug it every hour when it craps out. Maybe I’ll have better luck here. The only difference here is it’s going through two switches and about 50 feet of ethernet cable around the back of the house instead of a 6 feet ethernet cable directly into the router.
(It was a train that took me away from here...)
You could test the theory by adding some airflow over the Nucleus case, e.g. a fan of some kind. Like you and @Rugby I see overheating as a likely cause…
I agree that adding thermal paste shouldn’t be done unless you know what you’re doing (although there’s plenty of guidance online). I also agree that it may well not be the cause of the problem. I introduced the issue as an example of how an overheating fault can develop.
An overheated CPU will throttle, not cook. At least in my experience. The overheating (if that’s the problem) is more likely to be related to the SSD. As far as I know the Nucleus doesn’t have a heatsink as part of its SSD set up.
@connor will get back to you about getting logs from your unit to see what’s wrong.
However, it’s not really possible to reinstall the Nucleus software… did you do that replacement with ROCK? If so, you blew away the Nucleus-specific thermal management software and the preinstalled codecs. Unsure why you’d think it was OK to do that, but I can fix that remotely once you are up and going.
Please take this as an official statement: Do not install ROCK over your Nucleus (unless we ask you to do that) because you can destroy your unit without the Nucleus thermal management software.
What is the symptom of your crash? is it a reboot or just hang?