My Roon software continues to show “upgrade Tidal”

Shih_Hsueh_Chen · May 15, 2022, 5:40am

My Tidal software is the latest one, How should I solve this problem?

JTD · May 15, 2022, 5:48am

Did you try to logoff from Tidal in Roon and logon in Roon again?

Shih_Hsueh_Chen · May 15, 2022, 6:46am

I don’t log out

Shih_Hsueh_Chen · May 15, 2022, 6:47am

I used the tidal plan around 2 years and I can use tidal as full function in my PC and other app

Shih_Hsueh_Chen · May 15, 2022, 7:04am

Shih_Hsueh_Chen · May 15, 2022, 7:06am

Really gives me a headache …I delete roon software and re-download it but still doesn’t work ….

wklie · May 16, 2022, 2:24am

Check that your payment to Tidal continues normally and the credit card is not expired.

Moved post to #Support

Shih_Hsueh_Chen · May 16, 2022, 12:08pm

I used the wrong account, the problem is solved. Tks

JTD · May 16, 2022, 5:51pm

Great that it isn’t a technical issue, enjoy the music

Shih_Hsueh_Chen · May 17, 2022, 1:16am

Thank you very much John!

system · May 18, 2022, 1:16pm

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