NAD M10 V2 identified as Roon Tested, not Roon Ready, using AirPlay (ref#RDXJWQ)

[edward.roden90]

What is the issue with your audio zone(s)?

· Uncertified device

Restart Affected Device

· No, the issue is still the same even after a restart

Restart Roon Server

· No, the issue is still the same even after a restart

Restart Network

· No, the issue is still the same even after a restart

What is the operating system of the affected device?

· MacOS

MacOS Security Settings

· No, the issue is still the same even after checking this aspect

Describe the issue

My NAD M10 V2 is showing up as "Roon Tested" as opposed to "Roon Ready" and therefore is reverting to AirPlay protocol instead of RAAT.

Describe your network setup

WiFi router

[alex_h (Alex)]

Good day @edward.roden90 !

I hope you’re doing well today.

Roon Tested means that this device was tested with Roon and confirmed that Roon can play to it. If Roon can play to it in any way, even via Air Play and this is confirmed by Roon - that’s what Roon tested means. only Roon Ready can confirm that device is RAAT capable.

Have a nice day!

Regards.

[Nepherte (Bart Verhoeven)]

@alex_h

means that this device was tested with Roon and confirmed that Roon can play to it. If Roon can play to it in any way, even via Air Play and this is co

@alex_h Surely if it’s listed by Roonlabs as a RoonReady device, you’d expect it to show up as such in Roon?

[edward.roden90]

I thought I was contacting Roon support - not making a public post! I would have been a bit more thoughtful in my wording had I known that…

As Bart pointed out, this device is listed as Roon Ready on both Roon’s and NAD’s websites. NAD support confirmed this yesterday and recommended reaching out to Roon support.

So back to my original question - why is my Room Ready Device only showing up as Roon Tested?

I have an iPhone 15 Pro (generally what I use as my Room controller), an MacBook Air M2 (my Roon Core) and an NAD M10 V2 (my Roon endpoint). All software and firmware is up to date across all devices. Everything is connected via WiFi.

Thanks,
Ed

[Marin_Weigel (Bram Stoker's Cappuccino)]

@edward.roden90

NAD M10 V2

Not being a user of such, NAD’s website is quite unhelpful, as I just had to find out.

Maybe it’ll help to go through the units’ setup with their own app, to probably enable Roon Ready functionality?

[edward.roden90]

NAD’s customer service has usually been quite helpful to me. I decided to unplug the M10 for a few minutes and plug it back in. That solved everything. I am streaming via RAAT currently to the M10!